Provider Support Assistant - Neurosurgery

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Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

Job location

Duke Clinic - 200 Trent Dr, Durham, NC 27710

Job summary

Perform administrative and secretarial duties of a complex and confidential nature in support of departmental or divisional activities and maintain efficiency in organizational operations. Requires critical thinking skillset with the ability to manage multiple priorities and deadlines while working independently to support providers within the Critical Care division, including the division chief.

• Job duties and responsibilities
• Compose letters and statements independently requiring interpretation and application of departmental policies, procedures, rules and regulations. Critical thinking analysis to determine which correspondence to respond to or which to bring to manager’s attention based on content of communication and broad knowledge of division/department programs and activities.
• Coordinator for new faculty and fellowship candidates for the division. Responsibilities include obtaining applications for candidates, coordinating visit arrivals, obtaining access/clearance to patient areas within Duke, preparing ID badge applications, and ensuring visitors meet with appropriate physicians.
• Responsible for calendar management, travel arrangements, and scheduling meetings for the Chief of Spine, Division Administrator, and assigned faculty in the Spine division. Submit Employee Travel & Reimbursement expenditures on behalf of providers, ensuring appropriate cost objects and GLs are used and expenditures have necessary documentation, are allowable, and are cleared by established deadlines. Bring any questionable expenses to the attention of the Division Administrator and/or Grants and Contracts Administrator.
• Schedule and coordinate arrangements for seminars, conferences, and speaking engagements for providers. Attend meetings to take minutes, provide information, and serve as a resource person. Coordinate both inpatient and outpatient provider schedules and communicate to providers within the division. Liaison for administrative personnel and external agencies concerning Spine scheduling guidelines and divisional policies and procedures.