Northern Rivers Family of Services
Location
Albany, New York
Salary
$20 / HOUR
The Family Advocate will assist clinicians on mobile visits by providing support and advocacy for family members of children or adolescents in crisis, sharing knowledge of community resources and common family challenges. Responsibilities include responding to onsite crisis calls, assisting with crisis planning, conducting follow-up calls, and collaborating with service providers.
A High School Diploma or GED is required for this position, along with a minimum of one year of related experience. The role involves providing peer-to-peer support and empowering families in crisis plan development.
Respond to onsite crisis call with clinicians to assist with crisis planning and stabilization. Help with follow-up calls to families, on the crisis call and telephonically Collaborate with service providers involved with the children/adolescents and their families. Provide information and peer to peer support to families who are served by the program Educate and empower families regarding their roles in developing crisis plans and crisis prevention with their children/adolescents. Ensure families are satisfied with the services they are receiving and, if not, help them advocate for what they need and how to advocate. Be a liaison to other local supports in the community. Function within a diverse treatment team and maintain work relationships with team members, agency colleagues, external providers and clients (respect amongst disciplines, trauma-informed practice) Understand the program mission and expectations of the county funding sources Remain in compliance with mandatory agency and program trainings and additional trainings, as assigned Use clinical team members for support regarding client contact Attend all regular staff meetings Participate in supervision and annual job performance evaluation Requirements and Education: High School Diploma or GED required. 1+ years of related experience required. Benefits Health care package: medical, dental, and vision Tuition reimbursement Paid time off Holiday Pay 401 (K) plan Life Insurance Loan repayment assistance Free training/CEU opportunities Northern Rivers Family of Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.Qualifications
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