Core duties involve maintaining all facility and resident records, handling correspondence, managing telephone communications, and providing direct service and crisis intervention to residents. Responsibilities also include medication monitoring, assisting with meal preparation oversight, and implementing treatment goals to enhance daily living skills.
Requirements summary
Candidates must possess a High School diploma or equivalency and be capable of performing essential physical tasks such as seeing, hearing, reading, writing, lifting, and using public transportation. A valid New York State Driver's License with two years of experience is required, along with comfort operating large vehicles.
high schoolHousekeepingLiftingDocumentationFile MaintenanceBudgetingCrisis InterventionTypingMedication ManagementMoney ManagementTelephone CommunicationDirect Care ServicesTreatment Goal ImplementationActivities of Daily Living TrainingXeroxingPhysical Health MaintenanceSelf Advocacy Training
Job description
Job DetailsJob Location
Omni
III
Residence -
Queens
Village,
NY 11427Education
Level:
High
SchoolSalary
Range: $19.46 - $19.46 HourlyMake an Impact at WellLife Network At WellLife, we believe every person deserves the dignity, respect, and support to live as independently as possible. Our Direct Support Professionals (DSPs) play a vital role in helping New Yorkers with developmental disabilities and other support needs thrive in their homes and communities. If you have a caring heart, a commitment to inclusion, and the drive to make a real difference every day, this could be the role for you. What You’ll Be Doing Maintain facility and resident files, handle telephone contracts and provide direct service to residents. This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities. This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities.
Your
Core
Responsibilities: 1. Maintain all facility records and files, including resident files. This includes typing, filing, and Xeroxing. 2. Transcribe and type all facility correspondence and forms. 3. Answer all telephone calls during scheduled shift. Record all telephone calls and messages in a daily telephone log. 4. Make telephone contact and appointments as directed by supervisor(s). 5. Attend staff meetings and other meetings as directed by supervisor(s). This will require the ability to travel to other sites. 6. Provide crisis intervention to residents as needed. 7. Medication Management and Training - monitor, supervise, and record residents’ self-administration of medication. 8. In the absence of the cook, insure with client coordinator that lunch preparation, supervision and clean up are completed. 9. Assist in the provision of direct care services to resident, including planning and implementation of treatment goals and training, which will develop and enhance activities of daily living skills.
These include but are not limited to: a. budgeting b. grooming c. nutritional planning d. use of public transportation/travel training e. use of community resources/community integration 10. shopping/menu planning a. housekeeping b. socialization skills c. physical health maintenance d. assertiveness/self advocacy training 11. Monitor residents’ progress.
Benefits
Medical
Dental
Vision
Holidays
401k
Personal days
Paid time off
Tasks essential to those duties include, but are not limited to: seeing, hearing and observing residents, performing manual tasks, reading and writing (documentation, lifting, climbing and descending stairs, traveling, boarding agency vehicles) and utilize public transportation (bus, subway) use of telephone to make and receive calls. 12. Ability to count/add/subtract and manage money. 13. Must be able to read typed and written correspondence, clinical notes, communication log, staff meeting minutes, doctors orders, fire drill logs, able to write, able to use telephone. 14. Communicate information with all staff and supervisor(s) verbally and in writing for the purpose of providing feedback. 15. Able to lift/carry packages and boxes of supplies; as well as clients if necessary. 16. If deemed necessary must be able to participate in these programs at various sites and varying times. The ability to complete the following training offered and perform techniques taught in each area a required function of the position; AMAP, CPR, and First Aid. Other Responsibilities 1. Participate in activities of other staff members in their absence or during periods of staff shortage (i.e. cook, clerical, direct care counselor). 2. Represent the C.R. at meetings, trainings not otherwise specified. 3. Ability to work flexible schedule as work schedules and location are subject to change. 4. Drive facility vehicle when the need arises. 5. Maintain confidentiality at all times. 6. This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by supervisor.
What
You’ll
Gain
Compensation: Competitive hourly rate based on experience.
Robust
Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
Work-Life
Balance: Paid time off, holidays, and personal days.
Wellness
Program:
Free and low cost gym and wellness access and support
Training &
Growth: Ongoing professional development and career advancement opportunities. Meaningful work that makes a real difference in people’s lives A supportive team environment where you’re valued About WellLife Network WellLife Network is one of the region’s most impactful nonprofit human services organizations, serving more than 25,000 individuals each year. Our work spans behavioral health, developmental disabilities, addiction recovery, housing, employment, and family support. We believe every person deserves dignity, respect, and the opportunity to thrive—and we reflect that in everything we do. QualificationsHigh School diploma OR equivalency diploma required. Secretarial experience, working with MH population preferred. Experience in direct care preferred. A valid New York State Driver’s License with 2 years of driving experience is required, must be comfortable operating a large vehicle. Experience working with adults with intellectual/developmental or other behavioral health disabilities preferred.
