The Care Manager will assess patients' conditions using various data sources and assist in developing care plans by gathering information and coordinating referrals to community resources. They will also provide social services, perform screenings, educate patients and families, and monitor care progress.
Candidates must be 21 or older and possess a BSW, MSW without licensure, or a Bachelor's in Sociology, Health and Human Services, or Psychology, with 0-3 years of experience preferred. Basic Life Support certification from the American Heart Association is required.
Care Manager - Children's Behavioral Health Center (Fall 2026) Department: BHC Support Services
Our NEW Pediatric Behavioral Health Center is scheduled to open in December 2026. Candidates applying for this position should expect a start date after September 1, 2026. All applicants must be 21 years of age or older and provide two professional references as part of the hiring process. A Care Manager is an entry level position within the field of social work, typically filled by individuals who have recently completed their bachelor's degree in social work (BSW) or master's in social work (MSW) who do not have current licensure. Under general supervision, a Care Manager will provide essential support and guidance to patients and their families as they navigate overall wellness in the OU healthcare system. The Care Manager works with the interdisciplinary care team to coordinate patients’ care across the continuum of care and provide access to adequate resources. Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Assess assigned patients’ unique conditions by combining data from medical diagnoses, chart reviews, personal interviews, and care teams. Assist in developing care plans for patients and their families by gathering essential information, conducting screenings, and coordinating referrals to community resources for ongoing support. Provides social services to patients and their families for an assigned medical service Performs psychosocial screening and make referrals to necessary clinical staff Provides patients and family education regarding diseases, treatments, social or financial situations, emotional stress and/or other problems Monitors care to evaluate progress towards goals and institutes appropriate interventions as needed Provides resources to patients and families regarding social determinant needs. Acts as a liaison between patients/families and the clinical staff and other agencies Advocate for patient concerns and escalate ethical dilemmas through the appropriate channels. Maintain patient confidentiality of all communications and documents as required by hospital policy and as regulated by HIPPA Performs other duties as assigned. Completes applicable reports bases on mandated reporting requirements. General Responsibilities Performs other duties as assigned.
Education Requirements BSW; MSW without licensure; Bachelor of Sociology and Health and Human Services or bachelor's in psychology. Experience Requirements 0 - 3 years of work experience, health care experience preferred. License/Certification/Registration Requirements Basic Life Support from the American Heart Association required. Knowledge/Skills/Abilities Required Knowledge of the principles and practices of casework. Knowledge of community resources Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action. Ability to explain information in a way that patients, families, and staff can understand. Good interpersonal skills. Basic knowledge of healthcare regulations, including CMS guideline Strong ethical standards and professional integrity; knowledge of Code of Ethics Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.
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