Client Care Coordinator (LMSW) - East Elmhurst, NY

Essential Functions

• Must be able to escort clients to appointments as needed on public transportation.
• Must be able to work evenings, at least one Saturday a month and some holidays.
• Must be able to ascend/descend stairs within the building assigned.

Qualifications

• Commitment to Win’s mission, vision, and values.
• LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment.
• Demonstrated experience facilitating groups and developing group curricula.
• Experience with standardized assessment tools.
• Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations.
• Performs job duties that include work requiring advanced knowledge in the field of social work/mental health.
• Must be available for on call rotation.
• Must attend required internal and external meetings as well as trainings assigned by the supervisor.
• Use advanced knowledge acquired by a prolonged course of specialized intellectual instruction.

Core Competencies

• Leading
• Others: Assists with the implementation of initiative and escalates issues appropriately.
• Facilitating
• Change: Proposes new approaches, methods or technologies to improve services to clients.
• Managing
• Performance: Monitors performance against predetermined standards set by Win and funders.
• Applying and
• Developing
• Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs.
• Communicating and
• Collaborating: Must understand and embody Win’s values and Code of Conduct. Must communicate effectively verbally and in writing.

Win’s diversity, equity & inclusion hiring commitment

Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

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