Essential duties involve preparing patients by rooming them and collecting assessment data, followed by assisting with examinations, treatments, and various clinic procedures. The role also requires handling administrative tasks like managing phone inquiries, scheduling appointments, registering patients, coordinating referrals, and collecting payments.
Requirements summary
Candidates must be graduates of an accredited medical assistant program (ABHES, CAAHEP, or regionally accredited institutions) or an NCCA-accredited program like NHA, with clinical rotation experience preferred. Approved CPR or BLS certification is required within 90 days, and medication administration competency, including injection training and pharmacology, is mandatory.
ESSENTIAL DUTIES AND RESPONSIBILITIES Rooms patients, collects assessment data and prepares patient according to specific need.
Assists in examination, treatment and other clinic procedures.
Assists with laboratory procedures, screening tests and QI projects.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greet and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Makes appropriate changes in computer system and on patient's chart.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and issues receipt where applicable.
Prepares and maintains patient charts.
Maintains and orders supplies.
EDUCATION AND/OR EXPERIENCE Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S.
Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA).
Experience in a program with a clinical rotation preferred.
CERTIFICATION/LICENSURE Approved CPR or BLS certification required within 90 days.
Medication injection training and pharmacology is a required competency to perform medication administration.
OTHER SKILLS AND ABILITIES N/A LEVEL OF SUPERVISION Some independent judgment is required, but decisions are limited by standard practices or procedures.
SUPERVISES N/A PAY RANGE: $18.28 - $28.69 Mercyhealth is an Equal Opportunity Employer.
Benefits
Medical
Dental
Vision
Paid Time Off
Tuition Reimbursement
On-Demand Pay
Employee Discounts
Well-being Programs
Career Advancement
Life & Disability Insurance
Educational Opportunities
Certification Reimbursement
Financial Education
FSA/HSA Options
Paid Parental and Caregiver Leave
Annual Recognition/Awards Events
Partner Appreciation Days
Family Entertainment/Attractions Discount
Community Service/Improvement Opportunities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including: Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better.
As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin.
We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations.
As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more.
The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.
