University of Miami
Location
Coral Gables, Florida
The Senior Clinic Assistant works directly with patients and healthcare facilities to obtain and manage patient information for medical records. The role includes assisting with patient care, maintaining clinical records, and ensuring effective communication among healthcare team members.
A high school diploma or equivalent is required, along with a minimum of 3 years of relevant experience. The position demands strong organizational skills and the ability to maintain confidentiality while managing patient information.
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth has an exciting opportunity for a full-time Sr. Clinic Assistant. The Senior Clinic Assistant works directly with patients and various healthcare facilities to obtain patient information for medical records in preparation for first clinic visits. The incumbent also assists with patient care. Core Job Functions Explains HIPPA to patients and obtains signatures. Submits signed consents to healthcare centers to initiate retrieval of medical records, pathology slides, x-rays, and other pertinent reports. Tracks pending records to ensure delivery prior to clinic visits. Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records. Prepares pathology slides and submits for consultation. Returns slides to appropriate institution or patient. Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information. Assembles, completes, and processes patients’ charts. Assists with ordering, receiving, distributing, sorting, and storing supplies. Reports suspicious or unusual incidents to appropriate supervisory personnel. Assists with clerical duties, to include receiving phone calls, sending faxes and emails, and scanning and copying documents. Adheres to University and unit-level policies and procedures and safeguards University assets. Document the notes for patient visits Enter orders/referrals Enter instructions into the LOS with respect to checkout notes Route note to PCP/referring physician Make chemo packets Assist patients with downloading Dr. Kristin Rojas’ podcast Notify patients of free resources available (Good Rx, copay assistance programs, etc.) Continuously monitor clinic flow, assess problems, propose solutions Assist in communication with CTU and relay information to MD/NP Assist in communication with UR and Pathology Ensure proper communication between MD, NP, RN, MA regarding patients to keep clinic moving Work closely with RN/Administrative Assistant to ensure we have necessary records for new patient visits Work with RN to chart review the next day’s clinic, make sure tests ordered have been completed and results requested if done outside UM (including pathology results) Work closely with Administrative Assistant to assist with scheduling/findings slots for patients Review schedule and alert Administrative Assistant if there is a scheduling error Notify Administrative Assistant if a patient wishes to reschedule Work closely with research team to ensure proper information is documented per study protocol
Education: High School diploma or equivalent required Experience: Minimum 3 years of relevant experience The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
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