Indiana Regional Medical Center
Location
Indiana, Pennsylvania
Key duties involve cheerfully greeting and registering patients, processing necessary documentation, verifying insurance eligibility, and managing appointment scheduling according to provider protocols. The role also requires handling incoming communications, collecting payments, and maintaining an orderly front office environment.
Candidates should ideally possess two years of experience in a medical office or customer service setting, along with a high school diploma or equivalent; completion of a medical secretarial program is preferred. Essential abilities include strong interpersonal skills, clear communication, proficiency with office equipment, and a solid understanding of patient confidentiality laws.
Experience and Education. 2 years of medical office or customer service experience preferred. High school graduate or equivalent required. Completion of a recognized medical secretarial program preferred.
Medical practice, clerical equipment, operations and processes; must have basic understanding of medical terms and abbreviations; usage of computer systems; various medical forms, reports and processing methods; individuals working in front office must have a clear understanding of the confidentiality laws that govern the patient/physician relationship.
Make a great first impression and sustain it, answer multilane telephones, operate automated systems, computers and fax machines, uphold ICARE core values with every patient, every time; exhibit strong interpersonal skills, maintain cooperative relationships with staff members, patients, physicians and management; communicate clearly and concisely, exercise critical-thinking skills, maintain organized and accurate records, exercise team coordination skills, serve as patient advocate and maintain professional appearance by adhering to dress code policy.
The IRMC Physician Group is proud to maintain a great work-life balance & company culture, competitive salary & benefits, and career advancement opportunities.
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