Administrative Assistant/Scheduler

ABOUT US

Interim HealthCare is a leading provider of home care services dedicated to delivering compassionate, high-quality care to our clients. We are growing and seeking a dependable, detail-oriented Office Assistant & Scheduler to join our team.

Position Summary

The Office Assistant & Scheduler plays a key role in daily operations by coordinating caregiver schedules, supporting office administration, and ensuring effective communication between clients, caregivers, and management. This position requires strong organizational skills, multitasking ability, and a proactive mindset.

• Key responsibilities
• Schedule and coordinate caregiver shifts to meet client needs
• Maintain accurate client and employee records
• Answer incoming calls and assist clients and caregivers professionally
• Communicate schedule changes promptly and efficiently
• Ensure timely and accurate communication among caregivers, clients, and managers, including addressing and escalating concerns appropriately
• Assist with payroll data entry and timesheet tracking
• Support recruitment, orientation, and retention of qualified staff
• Assist with hiring and onboarding documentation
• Perform fingerprinting and I-9 verification
• Provide general administrative support (filing, scanning, data entry, email management)

• Minimum education & experience
• High school diploma required; Associate or College degree preferred
• Previous scheduling or administrative experience (home care experience preferred)

Qualifications

• Strong organizational and time management skills
• Excellent communication skills (written and verbal)
• Strong problem-solving and negotiating skills
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Ability to manage multiple priorities in a fast-paced environment
• Professional, dependable, and detail-oriented
• Ability to pass required federal and state background checks