Referrals and Authorizations Clerk (Temp)

• Provider & Team Support
• Assists assigned provider referral clerk with the necessary details to complete the task requested that is needed by specialist or patient
• Obtains referral and authorization from provider in timely manner
• Communicates referral and authorization information and pertinent medical information to the specialty provider
• Obtains consultation and/or progress reports from the specialty provider, radiologist, etc.,
• Participate in scheduled department meetings
• Share accountability for overall patient health outcomes, working in coordination with care teams

• Customer Relations
• Maintains a professional working relationship with all levels of staff, clients, and the public
• Cooperates, as part of a team, in accomplishing department goals and objectives
• Maintains positive relationships with all patients, prospective patients, clinical staff, prospective employees, fellow co-workers and referral sources

Qualifications

• Education/Experience
• High school diploma/GED required
• Bilingual (English/Spanish) highly preferred
• One year patient services/referrals experience in medical office environment preferred

• Additional Qualifications (Knowledge, Skills and Abilities)
• Knowledge of Current Procedural Terms (CPT), International Classification of Diseases (ICD-10), and medical terminology preferred
• Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Ability to successfully manage multiple tasks simultaneously
• Excellent planning and organizational ability
• Ability to meet close referral cycle times following communication of progress to internal and external entities
• Ability to work as part of a team as well as independently
• Ability to work with highly confidential information in a professional and ethical manner

Neighborhood Healthcare offers a generous benefit plan that includes

Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay Range

$22.88 to $32.04 per hour, depending on experience.

Compensation Disclosure

The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.