Northwest Specialty Hospital
Location
Kootenai County, Idaho
The Imaging Coordinator is responsible for patient registration, pre-registration tasks including calling patients, collecting payments, and updating medical records using systems like ITS and PACs. This role also involves preparing paperwork for clinical procedures, educating patients, monitoring PACs for critical findings, and managing incoming calls.
A high school diploma is required, and one year of prior clerical experience in a medical setting is strongly preferred. Candidates must possess excellent interpersonal communication skills, knowledge of insurer processes, the ability to work cooperatively, and proficiency in multi-tasking and meeting deadlines.
Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Imaging Coordinator to join the Imaging Team!
In this role you will be responsible for registration and pre-registration of patients, prepare pre-registration packets, call patients for preregistration notice, collect co-payments and account payments, register patients and update medical records as needed, enter and retrieve information from ITS and PACs; prepare and present the paperwork for clinical procedures done in Imaging. You will work closely with clinical staff to provide patients with screening and procedure education, monitor PACs for STAT preliminary reports and critical findings and facilitates the communication of that information, back up all incoming calls and direct them to the appropriate person or department. You will need to project a professional demeanor and appearance while maintaining the confidentiality of patients, coworkers and Northwest Specialty Hospital as appropriate.
**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
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