The Day Services Specialist provides group and individual intervention to clients, assisting them from referral through discharge by completing necessary documentation and delivering evidence-based group services focused on recovery. This role involves collaborating with team members and external parties while consistently applying culturally responsive and trauma-informed practices in all interactions.
Requirements summary
Candidates should possess a Bachelor's degree in social work, psychology, or a related field, with experience in a mental health setting and group facilitation being preferred. Essential abilities include effective communication, maintaining professional boundaries, strong organizational skills, and the capacity to analyze documents and manage multiple deadlines.
bachelor degreeCommunicationOrganizational SkillsPrioritizationHIPAA ComplianceData AnalysisMicrosoft Office SuiteDe-escalationTrauma Informed CareBoundary MaintenanceGroup FacilitationClient IntakeService EvaluationElectronic Health Record DocumentationClient RecruitmentAuthorization DocumentsEvidence Based Curricula
Job description
Postion type: Essential Onsite
Pay range
$45,050 - $59,000 depending on years of experience
Position Summary
The Day Services Specialist provides group and individual intervention to the cohort of clients in the Day Services Program.
Assistance is provided from referral to discharge by completing screening and intake, authorization documents, and group-based services that are designed to support an individual’s recovery.
Group services are based on Evidence Based Curricula.
The Day Services Specialist works in collaboration with other Day Service Specialists, the Program Director, referring parties, and the client’s care team.
The Specialist provides services in a Culturally Responsive, Trauma- Informed manner, consistent with Evidence Based Practice.
All interventions with clients and other staff are delivered in the spirit of respect and support for recovery.
Key responsibilities
Assist clients with initial screening, intake, authorization, admission, successful utilization of services, review of services, and planning for graduation.
Review Initial Referral Forms for completion, accuracy and match to client’s stated interests
Provide Services consistent with Trauma Informed principles of safety, trustworthiness, choice, collaboration and empowerment.
Provide three groups a day with evidence-based curricula that is also responsive to the emerging and dynamic needs of the group members
Participate in analysis of data-driven and qualitative feedback with the goal of improving service and outcomes
Document required information in the Electronic Health record on the same day as service
Collaborate with team in the recruitment of new Day Program Clients
Provide de-escalation services as needed
Plan and evaluate services with the client and their home team in a spirit of collaboration and with a focus on the client’s stated recovery goals.
In addition to role responsibilities, each staff member of Community Connections has the following responsibilities as a part of their employment:
Benefits
Vacation
Holidays
Dental insurance
Vision insurance
Medical insurance
Paid time off
Life insurance
Sick
Long-term disability insurance
Leadership development
Employee assistance program
Professional development
Educational assistance
Licensure reimbursement
403(b) retirement plan
Dependent flexible spending accounts
Voluntary life insurance
CEU reimbursement
Supervision hours
Medical flexible spending accounts
Models and reinforces Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia, many of whom are coping with challenges including mental illness, addiction, and the aftermath of trauma and abuse.
Models and reinforces Community Connections values of quality, innovation, respect, equity, and integrity daily.
Reinforces Community Connection’s commitment to diversity, equity, and inclusion.
Protects the privacy of our consumer’s protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
Completes and stays current on role specific and organizational wide training.
Performs other duties as assigned on an as-needed basis.
Desired knowledge/Skills/Abilities
Bachelor’s degree in social work, psychology, or related industry
Experience in mental health setting preferred.
Experience facilitating groups preferred
Knowledge of Microsoft Office to include Outlook, Word, and Excel.
Ability to effectively communicate and present information to clients, consumers, staff, and the public.
Ability to recognize and maintain professional and personal boundaries with consumers and peers.
Ability to read, analyze, and interpret documents
Excellent organizational skills and attention to detail; ability to prioritize multiple tasks and meet frequent deadlines
Excellent oral and written communication skills.
Community connections offers great benefits including
Generous paid time off, including sick, vacation, and 9 paid holidays
Medical, Dental, and Vision Insurance
Medical and Dependent Flexible Spending Accounts
Agency paid Long-term disability and life insurance
Employee paid Voluntary life insurance
Employee Assistance Program
403(b) Retirement plan
Educational assistance after one year of employment
CEU & Licensure reimbursement
Professional and leadership development to include supervision hours for those on track for clinical licensure
