Medical Assistant

• Customer service related experience working with the general public (1 year).
• Experience in a multiple provider medical practice.
• ICD-10 coding experience.
• CPT-4 coding experience.
• Working with insurance/billing in a healthcare setting/insurance organization.
• Healthcare information systems, such as electronic health record and practice management systems experience.
• Working with low income, multi-ethnic populations.

• Credentials
• Medical Assistant – Certified or Interim - certification with the State of Washington.
• Basic Life Support for Healthcare Providers (CPR/AED) certification - must be obtained on the first day of hire.
• Verified immunity to measles, mumps, rubella (MMR), and varicella (chickenpox). Immunity may be demonstrated through vaccination records or titer results. Medical or religious accommodation requests may be reviewed on a case-by-case basis.

Job Specific Functions/Performance

• 1.
• Greets patients, interpreters and visitors, in person and by phone, in a prompt, courteous and helpful manner, responds to inquiries, takes messages, and provides accurate information regarding schedules and services.
• 2.
• Monitors schedules and patient arrivals, participates in sequencing patients, and provides assistance to co-workers to maintain a smooth and efficient patient flow for entire clinic for maximum productivity.
• 3.
• Assists the providers with minor diagnostic procedures, treatments and education as directed.
• 4.
• Demonstrates knowledge of examination, diagnostic, and treatment room procedures.
• 5.
• Coordinates tasks regarding health information with Health Information Specialists.
• 6.
• Review scheduled appointments in advance in preparation for the patient visit.
• Obtaining any needed information ie: state immunization registry, ER records, specialty reports, diagnostic results.
• 7.
• Performs capillary and venous blood withdrawal as directed.
• 8.
• Performs intradermal, subcutaneous and intramuscular injections as directed.
• 9.
• Administers eye drops and topical ointments as directed.
• 10.
• Labels and maintains proper storage for specimens and tests.
• Performs in-house lab testing, delivers on-site results to provider.
• 11.
• Timely review and completion of tasks as assigned.
• 12.
• Accurate and timely completion/documentation of services provided, to include submission of billing codes.
• 13.
• Schedules patients for procedures, and provides all necessary paperwork and instructions to patient prior to procedure.
• 14.
• Keeps patient exam and procedure rooms fully stocked, organized, clean, safe and prepared before and after each patient encounter.
• Prepares appropriate instruments and materials for each treatment procedure.
• 15.
• Follows established inventory and supply monitoring system and purchasing protocols for maintaining stock and ordering supplies as assigned.
• 16.
• Follows established protocols for routine calibration, cleaning, disinfection, sterilization of instruments and equipment as assigned and identifies and reports maintenance and repair needs.
• 17.
• Performs quality control testing as directed for all CLIA waived in-house lab tests.
• 18.
• Process diagnostics and urgent referrals as delegated.
• 19.
• Performs the duties of a Medical Receptionist, as needed, and assists with other departments when called upon.
• 20.
• Adheres to organizational infection control practices and written plan.
• 21.
• Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.

CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.