Job detail

Referral Coordinator MA/LPN

Trinity Health

#Full Time #Day Shift #Remote #LPN #Blood Borne Pathogens #Liaison #Certified Medical Assistant #CPT Codes #Outpatient Services

Quick overview

The Referral Coordinator is responsible for managing patient referrals and tests for specific providers at designated locations while maintaining office records. This role serves as a liaison between the patient and the medical support staff to provide care and support the organization's standards.

Requirements summary

Candidates must have more than one year of experience and possess an LPN license in Iowa & Illinois or become a Certified Medical Assistant within six months of hire. Preferred qualifications include knowledge of ICD and CPT codes, and the minimum education required is high school plus up to one year of additional coursework.

high schoolInterpersonal CommunicationLPNCPT CodingReferral ManagementMedical AssistantPatient Care SupportICD CodingMedical Office ProceduresOffice Records Maintenance

Job description

Employment Type

Full time
Shift: Day Shift Description:

Position Title: Referral Coordinator

Department

GHG
Referrals
Location:
Remote
Purpose: To provide care and contribute to the welfare of patients and families through support of the standards and philosophies of Genesis. Manages patient referrals and tests for specific providers at their designated locations, maintains office records and serves as a liaison between patient and medical support staff.
Report To:
Supervisor,
Outpatient
Services
Supervisory
Responsibility:
No
Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others.
Materials
Responsibility: Very Limited. Work requires very limited responsibility for material resources. Examples of resources could include personal work materials, supplies or equipment, or very small amounts of cash. The employee has a very limited or indirect amount of control over these resources. Although human error might require the repair or replacement of materials, usually the cost of correcting these errors is minor. The variety and volume of resources is also very limited. Problems associated with material resources are very uncomplicated.
Key
Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Patients, Families, and Significant Others, Third Party Payors/Insurance Companies, Vendors/Clients, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Auditors/Review Agencies.
Position
Specification
Education:
High school plus additional course work up to 1 year
Special
Training:
Medical
Office
Procedures
Training
Preferred:
ICD and
CPT code knowledge
Licensure/Registration: LPN in Iowa & Illinois or Certified Medical Assistant within 6 months of hire.

Experience

More than 1 year experience required.
Interpersonal
Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.
Working
Conditions: There is limited exposure to moderately adverse and undesirable environmental conditions. There are some health and safety risks. Position may require safety equipment and precautions. The amount of time the employee may experience these moderate conditions is limited to 35% or less of their work day.
Possible
Exposure to
Blood
Borne
Pathogens: Yes Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.