Health Home Care Coordinator - Adult (req 101038)

Description Whitney Young Health (WYH), in partnership with Capital Region Health Connections, is committed to providing comprehensive community-based case management services to adults with chronic medical conditions and co-occurring mental health and substance abuse disorders, through Health Home Care Coordination across Albany and Rensselaer counties.

If you possess a desire to provide quality community based linkages, referrals and service planning for individuals with chronic medical conditions and co-occurring mental health and substance abuse disorders, consider joining the WYH team as a Health Home Care Coordinator.

Job Summary

Using a patient-centered approach, Health Home Care Coordinators assist individuals enrolled in the program manage their conditions to achieve optimal health outcomes by developing individualized care plans designed to link individuals to necessary services; such as, housing, health care services, mental health and substance use providers, social services (food, entitlement benefits, transportation), community programs, and more.

The ideal candidate for this position possesses excellent written and verbal communication skills, knowledge of community resources, and strong time management/organizational skills. The person that assumes this position demonstrates computer proficiency, good judgement, establishes healthy boundaries, has the ability to work independently, and adheres to strict confidentiality guidelines.

Requirements

Minimum Qualifications

Associate’s degree in human services or related field with a minimum of two (2) year’s work experience in case management or case work with one of the following populations: persons with HIV/AIDS, women, children & families, persons with ID/DD, or Substance Use Disorders Valid NYS Driver License in good standing (verified annually), and proof of auto insurance in compliance with NYS mandatory limits and coverage Strong written and verbal communication skills; Provides excellent customer service and demonstrates a high level of cultural competency. Ability to adhere to strict confidentiality guidelines. Have a working knowledge of computers, particularly electronic health records and Microsoft Office program.

Preferred Qualifications

Bachelor’s degree in a health or human services related field such as psychology, sociology, social work, or nursing, with at least one year of related Health Home Care Coordination work experience in a medical setting. Bilingual (English/Spanish) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.