Housing Case Manager

Job title: Housing case manager

Department: Coachman family center

FLSA: Non-Exempt

Reports to: Service Coordinator

Location: White Plains, NY

SALARY: $45,000-50,000

SUMMARY

Provide housing-focused case management services to homeless families in a Tier II emergency family shelter to rapidly secure permanent housing.

Duties & Responsibilities

• Works collaboratively with Westchester County Department of Social Services (WCDSS) and other service providers to help families achieve housing goals.
• Provides comprehensive case management services to residents including bi-weekly ILPs.
• Formulates a housing plan with residents to ensure a timely transition to permanent housing and appropriate usage of housing subsidies.
• Refers residents to specific housing opportunities.
• Conducts biweekly room inspections.
• Provides crisis intervention as needed.
• Participates in monthly Town Hall meetings.
• Submits and tracks work order requests.
• Assists residents with completion and filing of housing and rental subsidy applications.
• Helps residents secure moving costs from DSS, including broker’s fees, security deposits, first month’s rent, and furniture allowance.
• Links families with community-based providers that are able to meet their long-term social support and service needs.
• Maintains accurate written record of services provided to families and all required documentation in accordance with HUD and WCDSS requirements.
• Maintains demographic and other needed information regarding residents for use in statistical reporting through ClientTrack HMIS and other databases.
• Submits accurate, timely reports as requested.
• Other duties as assigned.

Experience, education and special requirements

• Bachelor’s degree in social work or related field preferred.