The role involves providing clerical and clinical support to physician practices, including patient reception and maintaining electronic records. Additionally, the position requires performing radiologic examinations and assisting with patient care under the direction of medical providers.
Requirements summary
Candidates must have graduated from a two-year accredited program in Radiologic Technology and possess state licensure. BLS certification is also required, along with proficiency in medical terminology and patient assessment.
Shift: 1st Shift (Days)At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Schedule
Monday -
Friday 8-4:30. One day per week travel to satellite office Performs a wide variety of cross-coverage duties to provide clerical and/or clinical support to physician practices including but not limited to patient reception, flow and care. Maintains patient electronic records and insures adequate office and medical supplies for assigned areas. Explains policy and procedure and routes patient information. Answers phone calls and assesses as necessary. Works closely with Centralized Appointment Scheduling to assure patient levels are maximized. Provides clinical support as assigned under the direction of the Medical providers. **Must be willing to be floated or reassigned to any office or location to meet the needs of the employer*
Assists with Patient Care and Maintains Clinical Areas Delivers on-site care for patients under Medical Provider direction. Strictly adheres to Medical Assistant protocols. Assists in the delivery of patient care such as suturing, wound care. Debridement, etc. Assures callbacks to patients under medical direction are in accordance with protocol Responsible for restocking exam rooms as necessary with instruments and medical supplies Cleans and prepares exam rooms per protocol; sterilizes instruments as necessary Monitors and arranges for proper disposal of lab and medical waste/supplies Performs quality controls and maintains records for lab equipment/refrigerators Ensures Specialist Authorization and Certifications Are Completed For All Visits Responsible for obtaining all authorizations for the specialist within 24 hours of the visit Accurately documents all authorization data in system Identifies "carved out" insurance benefits on a case by case basis and documents accordingly Effectively provides patient information to insurance companies to secure medical necessity for treatment plan documented by the provider Is competent in scheduling diagnostic tests and procedures/surgeries required by specific practices/specialties as designated by manager Collects Patient Data and Materials When Working in Clinical Capacity Obtains health history and base line patient data from patients Performs routine physical assessment functions such as blood pressure, temperature, pulse, visual test, EKG, Pulmonary Function Test Collects urine and blood samples in accordance with established protocols Uses discretion in disseminating patient information to outside sources Performs simple lab tests (CBC, glucose, HKL, etc.) per policy and procedure Reviews patient record for completeness prior to visit Provides entries to patient records as necessary in preparation for provider review Monitors the return of lab/test results. Assures all results requested are complete and available for provider review Ensures Specialist Authorization and Certifications Are Completed For All Visits Responsible for obtaining all authorizations for the specialist within 24 hours of the visit Accurately documents all authorization data in system Identifies "carved out" insurance benefits on a case by case basis and documents accordingly Effectively provides patient information to insurance companies to secure medical necessity for treatment plan documented by the provider Is competent in scheduling diagnostic tests and procedures/surgeries required by specific practices/specialties as designated by manager
Performs
Administrative
Support
Duties:
Performs various reception duties: answers phones, processes patients and accurately reviews/enters demographic/insurance information into system Able to skillfully operate various office equipment including fax machine, copier, credit card scanners and other equipment Assists Office Manager with projects and requests Compliant with company/financial policy and procedure Maintains reception area and work space in a neat, clean order Process Patient Payments Daily Collects co-pays, self-pay and past due balances at time of service with a 98% collection rate Posts and close the batch for the day Submits completed or balanced journal and cash, checks and credit cards to Office Manager at the completion of the work day Performs a variety of duties related to radiologic examinations. Performs radiologic exams. Receives orders for designated radiologic examinations and prepares room; checking to assure that all required equipment, supplies are on hand. As required, transports patients to and from exam/waiting room in wheelchair. Positions patients on table or in appropriate standing/sitting posture. Required to lift, move, position and stabilize totally incapacitated patients. Arranges, attaches and/or adjusts immobilizations or supportive devices, such as pillows. Checks and adjusts for proper voltage, amperage, duration of exposure, etc.; making any required computations and calibrations. Activates machinery and takes required number of exposures. Repositions patient between exposures. Processes films using automated equipment. Reviews film for quality and readability and takes steps required to assure that quality control standards are met. Maintains radiation safety. Maintains radiation exposure levels to minimize patient dose. Adjusts X-ray equipment for proper centering, angle of exposure to designated body area. Arranges shielding devices. Stands behind protective barrier or wears lead apron to meet Alara requirements. Protects visitor and general public from unnecessary radiation exposures. Maintains high level of quality control. Maintains equipment and work area in clean and orderly condition. Carries out prescribed preventative maintenance procedures on instruments/equipment; making minor adjustments or repairs. Maintains communication. Explains procedures to be performed to each patient. Gives preparatory instructions and provides reassurance to anxious patients. Refers to Office Manager defective or inoperable equipment for repairs/replacement. Occasionally deals with uncooperative patients and/or distraught family members. Observes patient’s condition and brings any unusual circumstances to attention of supervisor. Is aware of limitations of Radiologic Technologist; practices and functions within those limits. Assumes responsibility for professional self-growth. Evaluates strengths and weaknesses and seeks guidance from the supervisor. Implements self-improvement action plan based on annual evaluations and feedback developed with the Office Manager. Keeps abreast of changes in the medical field and implements the changes as approved. Demonstrates excellent communication skills, including listening skills, verbal skills and written skills.
QualificationsEducational /
Minimum
Requirements: Graduation from a two year accredited program in Radiologic Technology is required. Medical Assistant experience is preferred.
State/Federal
Mandated
Licensure or
Certification
Requirements: State of Connecticut Radiology State Licensure is required BLS certification is required
Bristol
Hospital
Mandated
Educational
Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
Special
Requirements: Demonstrated proficiency in electrocardiographic testing. Must be able to take vital signs, knowledgeable in medical terminology, anatomy and physiology. Familiarity with medical equipment common to a medical practice.
Physical
Requirements: Bending, stooping, walking, and sitting on a daily basis. On feet most of the day. Assists patients in and out of treatment rooms, in and out of chairs, on and off exam tables. Ability to spend one to four hours/day at computer terminal/personal computer performing data entry analysis. Must be able to hear with sufficient acuity so as to understand routine conversation in person or over telephone. Must possess sufficient visual acuity so as to read, use computers and conduct essential job functions in an acceptable manner. Must be able to speak so as to be understood by the average person. Significant documentation and paperwork review requiring extensive visual acuity.
Work
Environment: Medical office setting with direct exposure to patients, body fluids, possible exposure to blood borne pathogens. High volume of telephone and personal contact with customers. Radiation exposure.
Cognitive
Requirements: Must be able to triage patients according to need and time requirements. Must possess excellent communication skills. Must provide comprehensive, accurate initial assessment to Medical Providers. Must be able to read both routine and technical information with comprehension. Must be able to write so the average person can comprehend. Must be able to perform simple calculations for medication doses, physical exams and tests administered. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
