The Medication Assistance Coordinator acts as the central point for managing prior authorizations, patient assistance, co-pay assistance, and foundation programs for medications related to key service lines and clinics. This role involves screening, processing these programs, following up on refills, processing prescriptions accurately, and coordinating medication shipping and delivery.
Requirements summary
Candidates must possess a High School Diploma or GED, with an Associate's degree being preferred, and must have a minimum of two years of experience as a pharmacy technician. Required skills include strong communication, organization, prioritization, time management, and familiarity with medical terminology and various assistance programs.
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Work Shift Day (United States of America) Job Summary: The Medication Assistance Coordinator serves as the hub for prior authorizations, patient assistance programs, co-pay assistance program, foundation programs, and additional programs allowing patients to access medications associated with key service lines within the medical center as well as health system clinics.
This position is responsible for providing front line, direct contact with patients, families, providers, nurses, social workers and pharmacies.
The Medication Assistance Coordinator performs all the essential functions of the Pharmacy Technician.
Core Responsibilities and Essential Functions: Screens, processes and completes prior authorization, patient assistance, co-pay assistance, foundation assistance and other medication programs.
Follows up with patients and providers on refill and reauthorizations as required by payers or assistance programs.
Processes prescriptions through AU Health IT platforms in an accurate manner.
Coordinates shipping and delivery activities associated with common carrier and courier services to assure accurate and timely medication delivery.
Cross trains to provide staffing as a Pharmacy Technician.
Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education: High School Diploma General or GED General or Associates Other-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.
CPHT - Cert Pharmacy Tech PHT - Registered Pharmacy Tech Additional License(s) and Certification(s): Required Minimum Experience: Minimum 2 years pharmacy as a technician Required or Minimum 3 years Medication assistance or similar role in a physician's office, medical center or pharmacy Preferred and Required Minimum Skills: Strong communication Organization Prioritization Time management Integrity Microsoft office Medical terminology Experience with prior authorizations, patient assistance programs, co-pay assistance programs and foundation programs Experience with insurance, claim adjudication, and claim appeals Experience with Pioneer & Cerner Join us and discover the support to do more meaningful work—and enjoy a more rewarding life.
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Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems.
Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.
Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.
OUR MISSION: To enhance the health and well-being of every person we serve.
OUR VISION: Deliver world-class healthcare to every person, every time.
OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care.
Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality.
Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.
