Phoenix House of New York
Location
New York
Salary
$24 - $28 / HOUR
Facilitate housing search workshops and collaborate with social services, DHS, and HRA to expedite client placements. Conduct outreach to identify housing resources and maintain relationships with landlords and brokers to secure apartments.
Requires a Bachelor's degree with one year of experience or an Associate degree with two to three years of experience in human services. Familiarity with the NYC Shelter System and strong communication skills are essential.
At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks: (10) Paid Holidays Paid vacation, sick time, personal and wellness time Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week Pet insurance, legal support, and other supplemental insurance A generous tuition reimbursement program 403(b) retirement plan Competitive wages and more... You will have responsibilities including but not limited to: Regularly conduct on-the-ground outreach to identify new housing resources. Cultivate and maintain linkages with brokers, landlords, real estate companies, and management offices that lead to housing placements. Coordinate appointments and escort clients to apartment viewings. Perform housing inspections and complete/collect pre-clearance forms for approved clients. Work with brokers/landlords to obtain required documentation for completion of subsidy packages. Meet clients regularly (biweekly, monthly) to assess, update, schedule housing viewing opportunities. Maintain up-to-date case notes based on meeting with clients regularly. Provide comprehensive support to clients throughout the housing application process, including submissions via NYC HHA and other designated application portals. Job Details: Homeless Shelter Jamaica - Queens, NY Full Time-non-exempt Salary range $24.00 - $28.00 hourly QualificationsQualifications: Degree Requirement: Bachelors relevant to human services and at least one (1) year of proven experience in Human Service-related field or; An Associate Degree with at least two (2) – three (3) years of proven experience in a Human Service-related field. Bi-lingual preferred. Other Qualifications: Familiarity with NYC Shelter System with any population; families with children, single adults, mental health, substance use, HIV/AIDS, or any other related field. Strong verbal and interpersonal communication skills with a focus on providing excellent client services; Demonstrated ability to interact effectively and collaboratively with a diverse community of clients, program staff and external partners. Demonstrated capacity for sound judgment and effective problem-solving. Proven ability to collaborate effectively within a team-oriented, results-driven environment. Capable of overseeing and administering diverse tasks as assigned. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times Must be able to access and navigate each department at the organization’s facilities.
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