Social Service Coordinator - Baltimore City Health Department

Salary Range

$45,503.00 - $54,309.00 Annually Starting Pay: $45,503.00 Annually Our Benefits The city offers a comprehensive benefits package which includes medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits plans. We are excited to have you as a part of the City of Baltimore Team! Job Summary: A Social Services Coordinator reviews, monitors and processes a variety of assigned client cases involving the provision of social, health, vocational, rehabilitation or related services to City residents. Work of this class involves no supervisory duties or responsibilities. Incumbents receive general supervision from a technical superior. Employees in this class work a conventional workweek. Work may be performed in homes, health clinics and neighborhood communities where there is possible exposure to dangerous or unsanitary conditions, hostile individuals and groups or contagious diseases. Work requires minimal physical exertion.

Minimum Qualifications

• On or before the date of filing the application, each candidate must: Education: A bachelor’s degree from an accredited college or university in vocational rehabilitation, health or human services, nursing or a closely related health or social service field. AND Experience: Have one year of experience in coordinating, monitoring and processing cases involving the provision of health, social, vocational or rehabilitation services to clients. OR Equivalency Notes: Have an equivalent combination of education and experience. **APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration.*
• Knowledge, Skills, & Abilities: Knowledge of the functions, resources and services of public and private community, social service and health agencies. Knowledge of individual, age and other specific group and community needs and available resources. Knowledge of social, public health, medical, rehabilitation and educational resources. Knowledge of interview and investigation techniques. Skill in maintaining confidential, accurate and detailed client case information and records. Skill in conducting and processing multiple case assignments simultaneously. Skill in motivating others to follow a designated regimen or course of action to effect behavior modifications. Skill in reviewing and analyzing client records and evaluating the implementation and progress of recommended care or strategies to ensure that progress, recovery or treatment complies with professional standards. Skill in coordinating responses from multiple public and private agencies, institutions and community resource organizations. Skill in collecting, reviewing and analyzing client case records in order to make recommendations on ways to simplify reporting and documentation practices and procedures. Ability to communicate effectively, both orally and in writing. Ability to disseminate information and to explain City, State and private institutional services and programs to individuals, business and community groups. Ability to establish and maintain effective liaisons with people of varied backgrounds, including clients, families, neighbors, government representatives and public and private community institutions, service providers and personnel. Ability to deal with emergency or crisis situations with calm, tact and dispatch. Ability to operate and utilize standard business pc equipment and software programs.