CARDEA HEALTH
Location
Fremont, California
Salary
$25 - $35 / HOUR
The care coordinator will manage medical and behavioral health appointment calendars and facilitate communication between residents, clinical staff, and external healthcare providers. They will also assist with clerical tasks, maintain medical records, and ensure adherence to infection control and HIPAA standards.
Candidates must have a high school diploma or equivalent and be at least 18 years old with reliable personal transportation. Proficiency in Microsoft Office and experience working with vulnerable populations are highly preferred.
Job Duties Maintain a calendar of upcoming resident medical and behavioral health appointments. Communicate upcoming appointments to clients, clinical staff, and transportation services Assist clinical staff and site-based residents in the scheduling of client medical and behavioral health appointments. Communicate with local pharmacies regarding site-based resident prescriptions. At the direction of nursing staff request medication refills, deliveries, and transfers Request relevant medical records of site-based residents from hospitals and community clinics. Transmit medical records and other authorized requested documentation to partner clinics to facilitate care coordination Interface with site-based resident healthcare coverage plans to avoid interruption in services and facilitate care Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls Ensure adherence to infection control standards on site among staff and residents Answer calls to the nursing station and respond independently to when appropriate Assist nursing staff with light clerical duties including filing and making copies. Maintain confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA) Practice harm reduction principles on site, including interventions that minimize harmful effects of substance use while treating all residents with dignity and respect Other duties as assigned Constant work around and/or with people OR Interaction with patients, clients, and external customers Clinical setting in a permanent supportive housing site Minimum Required Skills & Qualifications: High School Diploma or equivalent Must be authorized to live and work in the U.S Must be at least 18 years of age Must have personal, reliable transportation to and from work sites and shifts Preferred Skills & Qualifications: Prior experience with homeless or incarcerated populations is desirable Self-directed and able to work with minimal supervision Detailed oriented and highly organized Must provide proof of COVID vaccination or willing to be vaccinated Prior experience with homeless or incarcerated populations is highly desirable Proficiency in Microsoft Outlook, Word and Excel Physical Requirements: Occasional sitting or stationary work Frequent standing, walking, kneeling, stooping, and ascending stairs Occasional lifting and carrying up to 20 lbs Frequent pushing and pulling Frequent reaching high, low, and level Work Environment: In-person onsite at a supportive housing facility. Constant work around and/or with people OR Interaction with patients, clients, and external customers.
Employees in this role may be eligible for a range of benefits, including Employer-supported medical Access to dental and vision insurance Paid vacation and sick time Retirement plan (401k) participation with a company match Commuter benefits Long Term Disability Life Insurance Eligibility for certain benefits may vary based on hours worked per week and length of employment Specific details are provided in the benefits guide and are subject to change Cardea Health is an Equal Opportunity Employer Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance. This job description is not designed to contain a comprehensive list of activities, duties, or responsibilities for this role. Activities, duties, or responsibilities may change, or a new job description may be assigned at any time with or without notice.
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