Phone Triage Nurse

Physicians’ Primary Care of Southwest Florida is a premier physician owned and managed practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are currently seeking a Full-Time Phone Triage Nurse (LPN) for our Adult division located in Cape Coral, FL .

Sample of duties

• Review daily provider-Patient schedule with clinical coordinator and clinical team to prioritize triage to plan for an efficient flow of patient care.
• Triage daily patient phone calls in order of priority to ensure acute care needs are addressed by an appropriate health care professional in a timely manner.
• Perform medication prior authorizations.
• Assist patients in scheduling preventative services. Assist with patient education as needed. Assist in contacting patients with abnormal lab/Test results and schedule follow-Up as ordered by the providers when requested.
• Assist clinical staff as needed to avoid interruption of delivery of services to patients.
• Counsel patients regarding lab tests, medications, procedures, etc. As requested by physicians.
• Schedule referrals and appointments for specialized testing and procedures as requested.
• Performs general nursing care to patients. Administers prescribed medications and treatments in accordance with clinical standards.

Position requirements

• A valid and current state of florida license to practical nurse (Lpn)
• Excellent attention to detail and the ability to record information accurately
• Ability to handle all calls in a professional and compassionate manner
• One year of clinical office experience or a combination of medical education and work experience
• Cpr certification or ability to obtain upon hire.

PC Offers

• Over 30 years of serving our Southwest Florida community
• Award-winning physicians
• Ability to advance and grow within our organization
• Health, dental, vision, disability and life insurances
• 401(k) with company match
• Free financial advising
• Paid Time Off (PTO)
• Paid holidays
• Uniform allowances at hire and each anniversary