Children's Community Case Manager

Description The Children’s Behavioral Health Home (BHH) Coordinator / Targeted Case Manager is responsible for overseeing and coordinating comprehensive care services for children and families with behavioral health needs.

This full-time role blends direct client support with care coordination, documentation, advocacy, and collaboration with multidisciplinary teams to ensure high-quality, person-centered care.

The ideal candidate is compassionate, organized, and skilled at engaging children and families — including those who may be hard to reach or hard to engage — while navigating complex systems of care.

Essential

Duties & Responsibilities

Client Assessment & Treatment Planning Establish and maintain therapeutic relationships with clients and families consistent with program philosophy and values Develop individualized treatment plans in collaboration with families, guardians, and service providers Monitor and update treatment plans to reflect changing needs Prepare comprehensive treatment plans, quarterly updates, discharge plans, and required documentation Support families in identifying goals and coordinating services for their children Case Management Provide integrated case management by assessing strengths and needs, coordinating services, and monitoring progress Lead treatment teams and facilitate quarterly treatment team meetings (or as clinically indicated) Participate in safety planning and crisis intervention; provide enhanced access during evenings and weekends as needed Ensure compliance with all regulatory, program, and documentation standards Coordination of Services Collaborate with community partners, including mental health providers, hospitals, residential facilities, schools, and social service agencies Educate families about behavioral health resources and community supports Ensure timely access to services for all referrals Advocate for children and families within education, healthcare, and social service systems Team Collaboration Attend weekly BHH team meetings and monthly staff meetings Participate in clinical reviews and professional development opportunities Maintain productivity expectations and assist with program development initiatives General Expectations Maintain confidentiality of client and agency information Foster a welcoming, inclusive environment for individuals seeking services Work effectively with individuals from diverse backgrounds and abilities Demonstrate flexibility to meet client and organizational needs, including occasional overtime

Why Join Our Team? Mission-driven work supporting children and families Collaborative and supportive team environment Opportunities for professional growth and development Commitment to flexibility while maintaining quality care