The Mental Health Counselor provides individual and family counseling to children, adolescents, and adults within an integrated care setting. They are responsible for maintaining accurate records and delivering compassionate care while adhering to best practice standards.
Requirements summary
Candidates must hold a Master’s degree in Counseling, Social Work, or a related field and possess a current Texas LPC or LPC-A license. At least two years of outpatient counseling experience and proficiency with electronic health records are preferred.
The Mental Health Counselor provides individual and family counseling to children, adolescents, and/or adults in an integrated care setting.
Essential duties and responsibilities
The essential functions of this position include, but are not limited to, the following:
Works from a strengths-based perspective and empowers patients appropriately within their natural support systems
Serves all patients with compassion, many of whom have experienced past or present exposure to trauma, chronic medical conditions, poverty, and healthcare disparities
Provides a high level of customer service consistent with best practice standards in the mental health field
Maintains confidentiality
Maintains required records
Education and/Or experience
Master’s degree in Counseling, Social Work, or a related behavioral health field required
Current Texas licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC) or Licensed Professional Counselor Associate (LPC-A) required
Two (2) or more years of outpatient counseling/therapy experience, preferably in a community health setting, preferred
Bilingual (English/Spanish) preferred
Knowledge of and experience with mandated reporting requirements, including identification and reporting of abuse, neglect, or exploitation of children, elderly individuals, and persons with disabilities
Requirements
• Valid driver’s license or reliable transportation
SKILLS
Proficient in the use of electronic health records
EPIC experience a plus
TRAVEL
This position is located in Chapel Hill and requires occasional ability to travel to FCC site in Tyler.
Physical demands
20% of the time is spent making repetitive motions
50% of the time is spent sitting
10% walking, bending, standing, stooping, crouching or kneeling
20% of the time is spent using hands to type, write or use controls
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Work environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Supervisory responsibilities
None.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
Use of Technology
Adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date.
Problem Solving
Identifies and resolves problems in a creative and timely manner; gathers and analyzes information skillfully.
Scheduling
Breaks down project goals into tasks and builds timelines and project schedules.
Risk Management
Identifies, assesses, and controls risk. Creates processes to address unanticipated issues.
Task Management
Creates, assigns, and manages task completion.
Critical Thinking
Objectively analyzes and evaluates challenges to arrive at impartial decisions that support the best interest of the project.
Customer Service
Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Communications
Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Team Leadership
Fosters team cooperation; ensures progress toward goals.
Leadership
Inspires and motivates others to perform well; effectively influences actions and opinions of others; gives appropriate recognition to others.
Diversity
Shows respect and sensitivity for cultural differences.
Ethics
Treats people with respect; inspires the trust of others; works with integrity and principles; upholds organizational values.
Personal Appearance
Dresses appropriately for position; keeps self well groomed.
Attendance/Punctuality
Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Safety and Security
Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
