Resident Care Assistant

Summary of Duties of the Resident Care Assistant

The primary responsibility of the Resident Care Assistant (RCA) is to provide physical and psychosocial care to all residents in a manner that promotes dignity, choice, and individuality. The Resident Care Assistant reports to the shift supervisor as well as the Wellness Director.

• Essential Functions of the Resident Care Assistant
• Provides all necessary care and services to assigned residents and assists other wellness department associates as needed.
• Works collaboratively with peers and other team members.
• Provides assistance with activities of daily living such as with bathing, dressing, personal hygiene (includes: shaving, oral care, nail care, hair care, foot care), toileting, eating, and ambulation/mobility.
• Maintains professional demeanor at all times when interacting with residents and families.
• Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.
• Utilizes safe transfer techniques when assisting residents with mobility.
• Washes residents’ laundry as needed.
• Understands and uses Centers for Disease Control and Prevention Standard Precautions, OSHA's Occupational Exposure to Bloodborne Pathogens standard, and follows established infection control procedures, hazardous communication, and other safety rules.
• Documents provision of services on company forms.
• Operates designated medical equipment, copy, scan, fax machines, and telephone.
• Escorts residents and coordinates internal transportation needs.
• Assists residents with personal correspondence/telephone use when requested.
• Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or supervisor, as needed.
• Conducts room checks and resident rounds.
• Monitors for environmental safety hazards.
• Respond to emergencies in a prompt and calm manner; Immediately reports such emergencies to the supervisor.
• Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
• Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems, and concerns.