Case Manager - Community Based Mental Health

Position Summary

Responsible for the full client care cycle including

assessing, planning, implementing, monitoring, and evaluating actions required to meet the clients’ health and human services needs.

Position Description

• Under minimal supervision, coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
• Maintain caseload of medication management clients, necessitating quarterly contact and occasional community visits. Primarily an office-based position.
• Handle case assignments, draft service plans, review case progress and determine case closure for review and/or in consult with supervisor
• Deliver on-going services to clients which may include crisis intervention, advocacy, medication monitoring, transportation assistance, financial budgeting,housing assistance, and referral and linkage to community resources as needed
• Assist in helping clients achieve wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.)
• Develop and/or implement individualized client treatment or service plans and ensures compliance with applicable standards and agency policies
• Document all clinical activities to meet specific program,funder and credentialing entity criteria timely and with accuracy
• Participate in treatment team and assists in making recommendations for client status changes
• May assist in providing education and/or group curriculum
• Adhere to professional standards as outlined by protocols, rules, and regulations
• Complete agency, accrediting body, and funder required training
• Other duties as assigned

Required

Knowledge, Skills and Abilities

• Ability to learn case management principles, healthcare management, and reimbursement requirements
• Excellent organizational and time management skills
• Effective verbal and written communication skills
• Ability to relate to and interact with a wide variety of people