TX-HHSC-DSHS-DFPS
Location
Austin, Texas
Salary
$4,801 - $6,281 / MONTH
Provides professional consultation and evidence-based guidance to healthcare providers via a hotline regarding congenital syphilis diagnosis and treatment. Coordinates with regional nurses and manages clinical documentation for women and infants with syphilis diagnoses.
Requires a current Registered Nurse license in Texas and at least one year of experience in syphilis management and handling confidential medical records. Must be proficient in using computer databases and communicating program policies via telephone.
Closing Date: 07/27/2026 Posting Audience: Internal and External Occupational Category: Healthcare Support
$4,801.16 - $6,281.33 Pay Frequency: MonthlySalary Group: TEXAS-B-22 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 20% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 1100 W 49TH ST (RDM) Other Locations: Austin MOS Codes: 290X,46AX,46FX,46NX,46PX,46SX,46YX,66B,66C,66E,66F,66G,66H,66N,66P,66R,66S,66T,66W
Performs complex (journey-level) nursing work, under the supervision of the Congenital Syphilis Operations Director I. This position will support the Congenital Syphilis Prevention Hotline, providing consultation and guidance to healthcare providers regarding congenital syphilis questions, diagnosis, and care.
Responsibilities: include:
Responding to inquiries from physicians, nurses, hospital staff, and other healthcare professionals through the hotline.
Offering evidence-based recommendations and clarifications on syphilis and congenital syphilis management, treatment protocols, and reporting requirements.
Coordinating with regional congenital syphilis nurses to ensure appropriate follow-up on specific syphilis and congenital syphilis cases.
Assisting with the development and modification of policies, procedures, and protocols related to congenital syphilis prevention and care.
Participating in the creation and delivery of written and verbal program communications and educational materials for healthcare providers and stakeholders.
Supporting program enhancements aimed at improving efficiency and service evaluation.
Attending consultant meetings, educational workshops, and symposiums relevant to congenital syphilis prevention and treatment.
Performing “On Call” duties during holidays and weekends on a rotating basis.
This position works under general supervision, with limited latitude for the use of initiative and independent judgment. To perform these job duties, this position may require working extra hours needed to meet defined deadlines and support the agency’s mission critical objectives related to congenital syphilis. Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
(40%) Provides professional consultation to healthcare providers regarding congenital syphilis diagnosis, treatment, and management. Responds to inquiries via the congenital syphilis hotline and offers evidence-based guidance. Coordinates with regional nurses to ensure appropriate follow-up on specific cases, including re-testing and evaluation as needed. Maintains close liaison with other state and agency programs to ensure coordination.
(15%) Develops and provides resources, educational materials, and literature to providers about congenital syphilis prevention. Participates in planning, developing, and executing meetings for consultant workgroups. Performs other congenital syphilis program support activities as assigned by the Director of Operations.
(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. To perform these job duties, this position may require working extra hours needed to meet defined deadlines and support the agency’s mission critical reporting requirements. Knowledge, Skills, Abilities:
Knowledge of nursing techniques and procedures; medical diagnoses and procedures; accepted medical treatment programs; and community health and nursing care principles, practices, and procedures.
Knowledge of health care laws and regulations.
Medical knowledge of Syphilis and Congenital Syphilis along with other STIs.
Medical knowledge of recommended treatment for acquired syphilis, congenital syphilis, and other STIs.
Knowledge of statistical data collection methods.
Knowledge of medical care resources in Texas.
Knowledge of lab issues; interpreting lab results.
Knowledge of training processes.
Skill in the care and treatment of patients and in the use of a computer and applicable software.
Skill in use of electronic medical record system, Internet, and Microsoft Office software (e.g., Microsoft Word, PowerPoint, Excel, and Outlook).
Skill in oral and written communication.
Skill in problem solving.
Ability to provide consultation to health care providers, to prepare and maintain records, and to communicate effectively.
Ability to explain public health laws and to recognize patterns of medical necessity treatment.
Ability to explain public health laws and regulations; to organize, coordinate, and evaluate nursing activities and the delivery of public health services; to interpret policies and procedures; to interpret health care regulations.
Ability to work productively with people from varying socio-economic groups and cultural backgrounds.
Ability to work independently.
Ability to establish goals, objectives, to organize workloads, and set priorities to meet
deadlines.
Ability to develop educational materials and programs.
Ability to compile data for statistical reports.
Ability to communicate and deal tactfully with health care providers.
Ability to execute protocols, procedures, and correspondence for program operation.
Ability to handle confidential issues and material.
Ability to manage multiple and diverse tasks/projects.
Ability to communicate with others to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. Initial Screening Criteria:
At least 1 year experience in management of acquired syphilis, preferred.
At least 1 year experience in communicating program policy, procedures and medical reports and tests via telephone.
At least 1 year experience handling confidential issues and materials, including medical records in compliance with state and federal laws, such as HIPPA.
At least 1 year experience in using computer systems and/or databases, and Microsoft Word and Excel.
Current license to practice as a Registered Nurse in Texas.
Additional information: Important, please read the following information prior to submitting an application for this position:
Information on the application must clearly state how the applicant meets initial selection criteria in the Summary of Experience section in order to be interviewed. Resumes will not be accepted in lieu of an application.
Applicants must provide information relevant to the required experience for this position. Answer all questions and completely summarize your experience including technical and managerial responsibilities and any special training, skills and qualifications for each position you have held in the employment history section of application.
All fields on the application must be filled-in completely. This includes, but is not limited to, previous salary, previous supervisor, and reason for leaving previous position.
Position is eligible for 50% teleworking.
Agency salary policy, budget and candidate’s qualifications will dictate final salary offer.
Lunch Break: 30 minutes
Additional Requirement: May be required to work alternate weekends on a rotating schedule
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