Alexandria Eye and Laser Center, LLC
Location
Leesville, Louisiana
This position is responsible for maintaining appropriate patient flow, patient satisfaction, and doctor satisfaction by performing extensive data collection functions as delegated by the physician. Duties include performing various ophthalmic technician skills, managing patient triage, and handling administrative tasks like room cleaning and supply monitoring.
Candidates must possess strong written and verbal communication skills, the ability to greet patients professionally, and the capacity to follow instructions accurately. Performance requires manual dexterity, sufficient vision and hearing, the ability to multitask, solve problems, maintain productivity independently, and be flexible with changing job duties.
Description Ophthalmic Technician Reports To: Clinic Manager Starting Pay:
This position is responsible for doing everything necessary to maintain appropriate patient flow, patient satisfaction and doctor satisfaction. To perform an extensive number of data collection functions as delegated by the physician to allow for proper professional diagnosis of patients and to do so in a way that instills patient confidence in the treatment. Demonstrates ophthalmic technician skills.
Communication and Patient Care Acquaints all new patients with the office procedures to which they will be exposed. Informs patients of the purpose of all tests performed and how they will be affected during the tests. Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications. Performs accurate and consistent documentation and measurement tasks to include visual fields, pachymetry, auto-refraction, corneal topography, automatic lensometery, visual acuity, extra-ocular motility, refractions, confrontation fields, pupil evaluation and applanation. Triage Determines which patient should be next to be taken from the waiting room and to have testing initiated. Escorts all patients from the waiting room for the data collection. Following testing, advises the patient as to who will see them next and make them comfortable during the visit. Maintains a smooth flow of patients to the physicians, altering the test sequence as required. Ensures timely and complete handling of medical calls (patient calls).
Work in a fast-paced, high traffic, comfort controlled medical office. Interaction with others may be constant and interruptive. Work may be very stressful. Most of public contact involves people needing medical care. Weekend and evening work are required. There is the potential for exposure to communicable diseases, toxic substances and other conditions common to clinic environment.
Physical Demands: Requires standing for long periods of time, also stooping, bending and stretching. Occasional lifting is required. Requires manual dexterity sufficient to operate a keyboard and other medical equipment as necessary. Vision should be correctable, and hearing should be sufficient for patient contact and telephone/paging.
Possess good written and verbal communication skills. Ability to greet patients and answer the telephone in a professional manner. Must read, understand, follow oral and written instructions. Ability to establish and maintain effective working relationships with physicians, patients, employees and public. Always presents a professional image. Ability to multitask, to do detailed and accurate work. Utilize time management skills. Recognize, evaluate, solve problems and correct errors. Maintain productivity and work independently. Must be flexible and cooperative when situations or job duties change because of practice needs. Some travel is required.
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