Case Manager- NORC Coop City

Case worker (Full-Time – 35 hours/Week)

Shift Schedule: Monday–Friday, 9:00 AM – 5:00 PM

As a Case Worker, you will provide critical support to older adults and their families through in-home and in-office assessments. Under the guidance of Master’s-level staff, you will develop comprehensive care plans, advocate for essential benefits, and help seniors maintain their autonomy and well-being within the community.

🌟 why you’ll love working at jasa

• JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.
• Meaningful Impact: Facilitate life-changing services that allow seniors to age with dignity and security.
• Collaborative Environment: Work closely with senior leadership and interdisciplinary professional consultants.
• Professional Growth: Gain experience in clinical assessments, group facilitation, and community advocacy.

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📝 what you’ll be doing

Responsible for the full spectrum of social services, you will ensure clients receive the clinical and practical support necessary to navigate the challenges of aging.

Key Responsibilities

• Assessment &
• Counseling: Conduct in-home and in-office assessments (utilizing PHQ-9, NSI, etc.) and provide individual/family counseling to resolve complex social and emotional challenges.
• Case
• Management: Develop and implement written case plans, monitoring service efficacy and revising plans as client needs evolve.
• Advocacy &
• Benefits: Screen for eligibility and advocate for clients to secure benefits including Medicare, Medicaid, public assistance, and SNAP.
• Direct
• Service
• Coordination: Arrange for essential services such as home care, meals on wheels, legal aid, and psychiatric therapy.
• Financial
• Protection: Evaluate clients' capacity to manage affairs, helping protect them from financial exploitation and assisting with guardianship or money management arrangements.