Provides continuous visual and audible observation of assigned patients to ensure their safety and well-being under the direction of a Registered Nurse. Assists with patient needs, including dietary tray setup, basic positioning, and reporting any changes in behavior or medical status to the nursing staff.
Requirements summary
Requires a High School Diploma or GED and the ability to perform physical tasks such as lifting up to 50 pounds. A BLS-HCP certification is required within 30 days of hire, and one to two years of prior patient experience is preferred.
high schoolCompassionInterpersonal SkillsCommunicationDocumentationSafety CompliancePatient CarePatient SafetyEmergency ResponseMonitoringConflict De-escalationBasic Life SupportPatient Observation
Job description
We are hiring immediately for full time and part time PATIENT OBSERVATION ASSISTANT positions.
Address
Ascension SE WI Franklin - 10101 South 27th Street, Franklin, WI 53132.
Note
online applications accepted only.
Schedule
Full time and part time schedules; days and hours may vary. Rotating weekends and holidays is required. Flexible. More details upon interview.
Requirement
Prior patient experience is preferred.
Fixed
Pay
Rate: $17.50 per hour.
If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you!
As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.
We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S.
From meals to facilities to patient support, our work creates moments that matter.
This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone.
We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
We asked some of our associates why they love working for Touchpoint.
Click here to see what they said!Job
Summary
Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.
Essential
Duties: and Responsibilities:
Visually and audibly monitors the assigned patient's condition and behavior at all times.
Completes observation reports at established interval.
Takes initiative in compassionately rendering service or responding to needs.
Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.
Benefits
Accident Insurance
Critical Illness Insurance
Disability Insurance
Employee Assistance Program
Life Insurance
Medical
Dental
Vision
Identity Theft Protection
Flexible Spending Accounts
Retirement Plan
Pet Insurance
Commuter Benefits
Legal Services
Hospital Indemnity Insurance
Associate Shopping Program
Discount Marketplace
Health and Wellness Programs
Choice Auto and Home Program
Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
Verbally redirects the patient from engaging in at-risk behaviors.
Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
Participates in collaborative identification and reporting of patient safety issues.
Assures patient environment is safe; reports any safety hazards to the charge nurse.
Removes visible hazards and reports as appropriate.
Assists in calming and/or reorienting patient in cases of agitation or confusion.
Assists with keeping patient's room safe and orderly.
Accompanies patient when diagnostic testing is required.
Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations.
Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment.
Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
Responds rapidly and thoroughly to emergencies, special needs, etc.
Accepts suggestions and direction from supervisors and hospital staff.
Demonstrates knowledge of department policies and procedures.
Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.
Honors all confidentiality and other regulatory requirements.
Accepts and absorbs department and hospital education program.
Assists other associates as necessary.
Responds to direction as provided.
Performs other duties as assigned.
Qualifications
High School Diploma, GED or equivalent is required Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility. Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds. One to two years of previous experience is preferred.
Associates at Touchpoint are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates:
Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates
Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer
this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening.
Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.Touchpoint maintains a drug-free workplace.
