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Manage the full lifecycle of service authorizations, including tracking utilization and ensuring timely renewals. Coordinate between families, caregivers, and Cal AIM representatives to ensure seamless service delivery and compliance.
Requirements summary
Requires experience in authorization coordination within disability services and proficiency in CRM and Microsoft Office. A college degree is preferred, and candidates must pass a federal background screen and possess a valid driver's license.
Company Description Authorization Coordinator - Cal AIM - Benefits Compensation
$24 - $29/hr (Negotiable)
Type:
Full-Time
Location:
ON-SITE
Schedule: Monday - Friday; 8:00 am-5 pm Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings Generous PTO Plan (3 weeks) and encouragement to USE IT! 6 holidays 5 sick days
Grow &
Shine: Work alongside healthcare professionals who mentor and support your career growth.
Open
Doors,
Open
Minds: Transparent leadership that listens and values your voice.
Work-Life
Bliss: Team outings, company events, and a commitment to putting you first.
An
Office
That
Feels
Like
Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).
About Us: At Care Partners At Home, we believe in making a meaningful difference in the lives of our clients and their families by providing compassionate, reliable, and personalized care services. We are a trusted leader in the home care industry, dedicated to creating an environment where clients feel supported, caregivers feel valued, and our team members thrive.
Our mission is simple: to deliver exceptional care with heart. We pride ourselves on fostering a culture of collaboration, innovation, and professional growth. Whether it's empowering our caregivers, ensuring the highest standards of service for our clients, or supporting our team behind the scenes, we are united by our commitment to making care personal. The ideal candidate for Care Partners Authorization Coordinator must radiate a passion for helping others and embody Care Partners’ core values of love, empathy, and compassion. The Authorization Coordinator plays a pivotal role in managing the authorization lifecycle, ensuring service utilization is monitored, renewals are completed on time, and accurate hours are applied. This includes collaborating with families, caregivers, and insurance representatives to provide seamless support
Authorization
Coordinator -
Cal
AIM
Requirements: EDUCATION AND EXPERIENCE Experience in authorization coordination or a related role within the disability services field. Exceptional attention to detail and organizational skills. Strong interpersonal and communication skills, with a compassionate and professional demeanor. Proficiency in computer systems, including Microsoft Office, CRM platforms, and internet-based applications. A college degree is preferred but not required. Ability to pass a federal background screen. Valid driver’s license and proof of current auto insurance.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Benefits
Dental Insurance
Paid Time Off
Vision Insurance
Medical Insurance
Voluntary Life Insurance
401k With Employer Matching
Savings
Flex-Spending Account Options
6 Holidays
5 Sick Days
Essential
Functions:
Authorization
Management: Oversee the full lifecycle of service authorizations, from initial requests to renewals. Ensure that utilization is tracked and managed accurately to maximize approved hours. Verify that all service hours are applied appropriately and in compliance with guidelines.
Documentation and
Compliance: Maintain accurate records of authorizations and renewals in the company’s CRM system. Ensure all processes comply with state regulations and Cal AIM requirements.
Communication and
Coordination: Serve as the primary point of contact for authorization-related inquiries from families and Cal AIM representatives. Provide clear, timely updates to families and caregivers regarding authorization statuses.
Relationship
Building: Build and maintain strong relationships with clients, families, and Cal AIM representatives. Act as a trusted resource for families navigating the authorization process for disability services.
Team
Collaboration: Work closely with the Intake and Operations teams to ensure authorization accuracy and smooth transitions to care services. Provide feedback and recommendations to improve the authorization process and overall efficiency.
