Job detail

Certified Medical Assistant – Concierge Primary Care

PrimaryMD

#Technology #Inventory Management #CMA #Documentation #Compassionate Care #Phlebotomy #Organizational Skills #Care Coordination #Patient Experience

Quick overview

The Certified Medical Assistant will provide clinical support to the Lead Physician, assist with member care, and maintain a patient-ready clinic environment. They will also help with onboarding new members and ensure seamless operational coordination.

Requirements summary

Candidates must be a Certified Medical Assistant with strong phlebotomy skills and at least 2 years of experience in a fast-paced clinical setting. They should possess excellent communication skills and the ability to build relationships with high-net-worth professionals.

professional certificateDependabilityCommunicationInventory ManagementOrganizational SkillsDocumentationRelationship BuildingEmpathyClinical SupportPhlebotomyCare CoordinationAttention to DetailTeam SupportTechnology AdoptionCertified Medical AssistantMember CareOperational Precision

Job description

PrimaryMD is a next-generation concierge primary-care and precision-health practice serving high-performance professionals and families.
We combine deep clinical expertise, advanced diagnostics, and compassionate, human-first care to deliver an unmatched member experience.
Our NYC clinic is our flagship location, and we are expanding rapidly.
We are seeking an exceptional Certified Medical Assistant (CMA) to be the right hand to our Lead Physician in the NYC Hudson Yards Area.
This person will play a critical role in delivering the “Human Advantage” — warm, anticipatory service combined with clinical excellence, operational precision, and true care coordination.
This is not a typical MA role.
This is a high-touch, high-accountability, luxury-care environment where members expect excellence, professionalism, and genuine human connection.
What You’ll Do Clinical Support & Member Care Serve as the primary clinical assistant to the Lead Physician during exams, consults, and follow-ups.
Perform high-quality phlebotomy (must be experienced and confident), including venipuncture for advanced panels like Boston Heart.
Collect, prepare, and process diagnostic samples (blood, urine, swabs) following strict protocols.
Maintain a pristine, organized, and patient-ready clinic environment at all times.
Assist with medication reconciliation, prior authorizations, refill coordination, and basic clinical documentation.
Member Experience & Relationship Building Greet members with warmth, professionalism, and efficiency — embodying the PrimaryMD “Human Advantage.” Build trust and rapport with high-net-worth professionals, executives, and families.
Anticipate needs before they’re stated — from a glass of water to ensuring a seamless visit flow.
Communicate clearly and confidently across in-person, phone, and digital channels.
Operations, Coordination & Tech Assist with onboarding new members — scheduling, intake, medical record gathering, testing coordination.
Maintain impeccable documentation, inventory, and clinical supply management.
Support care coordinators and operations staff with follow-up tasks, referrals, and continuity of care.
Embrace technology: forms, task lists, software tools, automations, and internal workflows.

Certified Medical Assistant – Concierge Primary Care

Quick overview

Requirements summary

Job description

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