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Provide direct support, mentorship, and crisis intervention to domestic violence survivors and their children in a transitional housing environment. Maintain client records, enforce residential policies, and collaborate with other departments to ensure client stability and independence.
Requirements summary
Requires an Associate's degree with 3 years of experience or a Bachelor's degree with 1 year of experience in social services or related fields. Must be fluent in English and Spanish and possess a valid Texas driver's license.
associate degreebachelor degreeCase ManagementReportingCrisis InterventionMicrosoft OfficeData EntrySafety PlanningConflict ResolutionMediationMentorshipClient AdvocacyIntake ProcessingBilingual English and Spanish
Job description
Job DetailsJob Location
HOUSTON,
TX 77054Position
Type:
Full
TimeEducation
Level: 4
Year
DegreeTravel
Percentage: Up to 25%Job
Shift:
DayJob
Category: Nonprofit - Social ServicesAs the Bilingual Life Skills Mentor you will play a vital role in ensuring the safety, well-being, and daily support of domestic violence survivors and their children residing in the shelter. Serving as a key point of contact, the Life Skills Mentor assists clients as they receive transitional housing services in an apartment-based living environment by providing guidance, mentorship, and peer support. This position fosters a safe, supportive atmosphere through daily oversight, effective communication, and life skills education, empowering clients as they navigate their journey toward stability and independence.
Your
Schedule:
Sunday-
Thursday 6:30 a.m. - 3:30 p.m.
Work
Model: 100% onsite
Local
Travel: 5%
Our
Total
Compensation
Package:
Hourly
Compensation: $21.63
Pay schedule: semi-monthly Medical, Dental, Vision, Life and Disability Insurance Programs Generous Paid time Off- 11 paid holidays per year, up to 3 personal holidays per year, 15 paid Vacation days per year, Approx 7 hours per month of accrued Sick days. 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee. Company paid Life Insurance Company paid Long Term Disability Employee Assistance Program Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.QualificationsThe
Requirements
We are
Benefits
Dental Insurance
Disability Insurance
Employee Assistance Program
Life Insurance
Paid Holidays
Paid Time Off
Vision Insurance
Medical Insurance
Long Term Disability
Vacation Days
Sick Days
401K Matching
Seeking: Associates Degree in Public Health, Psychology, Counseling, Sociology, Social Work, or Criminal Justice and 3 years’ experience OR Bachelor’s degree in Public Health, Psychology, Counseling, Sociology, Social Work, or Criminal Justice and 1 year experience Experience within social services, case management, or similar field (1-3 years depending on education level). Proficiency in Microsoft Office (Word, Excel, Outlook, and Teams). Computer savvy and able to learn new applications and systems quickly. Strong data-entry skills. Bilingual in both English and Spanish, able to read, speak, and write both languages fluently. Texas driver’s license with a good driving record; ability to travel to off-site locations, utilizing personal transportation. MVR required –
Must be able to drive van
What you
Deliver in this role: You will provide direct support to clients in the transitional housing program, including mentoring, crisis intervention, safety planning, and supportive services to ensure their well-being and stability. You will foster a positive and safe living environment by modeling and teaching non-violent conflict resolution skills, and facilitating mediation between residents as needed. You will conduct orientations, intakes, group house meetings, and exit processes to ensure clients understand shelter policies, procedures, and available services. You will assign, monitor, and support residents in meeting their personal responsibilities within the apartment-based living environment, encouraging accountability and cooperative living. You will enforce residential policies and procedures to maintain a safe and supportive atmosphere while ensuring compliance with grantor and funding requirements. You will attend case meetings to provide feedback, share observations, and collaborate with other departments to develop action plans that address client needs and challenges. You will maintain detailed and timely client records using designated software, including documentation of services provided, incident reports, and statistical data. Complete all administrative tasks such as payroll, reimbursements, and other required reports You will promote the safety and cleanliness of shared living spaces and apartment units by reporting unsafe conditions, completing incident reports for accidents or hazards, and performing light housekeeping duties as necessary. You will monitor and report concerns regarding abuse and/or neglect to the appropriate authorities, including Child Protective Services (CPS) and Adult Protective Services (APS). You will maintain effective daily communication with clients to provide support, oversight, and guidance during their stay in the shelter You will perform additional duties as assigned to support the shelter’s operations and client success. When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.
