Conduct mental health, substance use, and social drivers of health screenings for Emergency Department patients. Provide education, referrals to community resources, and follow-up support to reduce barriers to care after discharge.
Requirements summary
A high school diploma or GED is required, with a bachelor's degree in a relevant field like Public Health or Social Work preferred. A Community Health Worker certificate is also desired.
high schoolbachelor degreeprofessional certificateCase ManagementPatient AdvocacyPatient EducationCrisis InterventionData CollectionCulturally Competent CareCommunity Resource CoordinationSubstance Use ScreeningMental Health ScreeningSBIRT Model
Job description
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours
20
Work
Shift: Days/Nights (United States of America)
Everyone who works with
Mercy
Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. In 2023, Ohio ranked twelfth in the nation in drug overdose deaths. Mercy Health and AmeriCorps have partnered to build MERCY SERVES, a diverse, energetic, volunteer corps providing compassionate, patient-centered support in Mercy Health Emergency Departments across Southwest Ohio. Day-to-day, Mercy Serves members work alongside nurses, providers, social workers, and coordinate with community organizations to improve patients’ access to culturally competent care, treatment, and community resources. Mercy Serves members provide patient education, substance use and mental health risk screening, social drivers of health screening, emotional support, and referrals to treatment and social services for Emergency Department patients. MERCY SERVES IS RECRUITING TO SERVE 11-MONTH SERVICE TERM IN MERCY HEALTH EMERGENCY DEPARTMENTS IN GREATER CINCINNATI.
The
Mercy
Serves
Member will: Conduct screenings for mental health and substance use disorder and social drivers of health such as financial stability, food security, and housing. Provide education and referrals to community-based resources and treatment for patients utilizing the SBIRT (Screening, Brief Intervention, and Referral to Treatment) model. Provide linkages to healthcare and social service resources. Follow up with patients to continue providing support and reducing barriers to care after discharge. Collect data from patient encounters; maintain appropriate, accurate databases necessary for reporting and compliance activities; and provide pertinent reporting as needed. Attend personal and professional development sessions, including team retreats, conferences, networking meetings, and expert talks. Participate in mandatory Mercy Serves team meetings and AmeriCorps meetings and conferences to learn and share member experience and program successes. Maintain comprehensive and accurate documentation of AmeriCorps service experience including number of hours served, training received, etc. Maintain internal and external contacts, including community-based organizations, to support diverse patient needs. Organize and participate in volunteer and civic engagement opportunities and represent the service-oriented values of the Mercy Health ministry, Community Health team, and the Mercy Serves program. Other duties as assigned, including specialized projects based on site needs and community outreach activities.
Benefits
Dental Insurance
Life Insurance
Paid Time Off
Vision Insurance
Medical Insurance
Competitive Pay
Parental Leave
Professional Development
Short-term Disability
Long-term Disability
Referral Bonuses
Tuition Assistance
Prescription Coverage
Mental Health Resources
Incentives
Continuing Education Support
FMLA Leave
Backup Care For Children And Elders
403(b) With Employer Contributions
HAS/FSA Options
Required
Minimum
Education: High School
Diploma/GED with additional career experience
Preferred
Education: 4 years/Bachelor’s Degree in a relevant field (Public Health, Social Work Psychology, Sociology, Pre-Med, or similar); Community Health Worker certificate Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What We Offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status.
Department
Community Health - Cincinnati Regional Office It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.
