Responsible for accessioning, sorting, and processing patient tissue specimens for testing with minimal guidance. Provides general clerical support and performs customer service functions for laboratory and medical staff.
Requirements summary
Requires a High School Diploma or GED and at least one year of relevant work experience. Must possess fundamental proficiency in laboratory practices, specimen collection, and pathology.
high schoolQuality AssuranceCustomer ServiceEquipment MaintenanceTriageSpecimen ProcessingSpecimen CollectionClerical SupportSpecimen AccessioningPathologyLaboratory Practices
Job description
Discover Vanderbilt University Medical Center
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization
Gross
Room
Job
Summary: Responsible for accessioning specimens or patient tissue materials for testing including packaging specimens or tissue materials to be sent out to referring laboratory with minimal guidance. Works closely with all laboratory staff, medical staff, and external customers. Performs customer service functions including telephone etiquette and basic troubleshooting and problem resolution. .
Key
Responsibilities: Sorting, triaging, receiving, sending, processing and batching specimens Processing samples pre-analytically for testing Providing general clerical support The responsibilities listed are a general overview of the position and additional duties may be assigned.
Technical
Capabilities:
Quality
Assurance (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.
Specimen
Collection (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate specimen collection in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.
Pathology (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate pathology in practical applications of moderate difficulty.
Laboratory
Practices (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate laboratory practices in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.
Customer
Service (Novice): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
Equipment
Maintenance (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Assures that parts inventory is sufficient. Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.
Benefits
Disability Insurance
Health Insurance
Wellness Offerings
Retirement Offerings
Core
Accountabilities:
Organizational
Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
Problem
Solving/
Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
Breadth of
Knowledge: Has expanded knowledge gained through experience within a professional area.
Team
Interaction: Provides informal guidance and support to team members.
Core
Capabilities :
Supporting
Colleagues:-
Develops
Self and
Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.-
Builds and
Maintains
Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.-
Communicates
Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.
Delivering
Excellent
Services:-
Serves
Others with
Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.-
Solves
Complex
Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.-
Offers
Meaningful
Advice and
Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
Ensuring
High
Quality: -
Performs
Excellent
Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.-
Ensures
Continuous
Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. -
Fulfills
Safety and
Regulatory
Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
Managing
Resources
Effectively: -
Demonstrates
Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.-
Stewards
Organizational
Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.-
Makes
Data
Driven
Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
Fostering
Innovation:-
Generates
New
Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.-
Applies
Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.-
Adapts to
Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Position
Qualifications:
Responsibilities:
Certifications:
Work
Experience:
Relevant
Work
Experience
Experience
Level : 1 year
Education: High School Diploma or GED This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. PEOPLE ARE AT THE HEART OF ALL WE DO.
Our vision: The world leader in advancing personalized health.
Our mission: personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We’re looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and seek to be a place where everyone has the chance to thrive. We’re the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fund-raising, groundskeeping and facilities, and many more.
Our growing health system has more than 1,700 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children’s Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Stallworth Rehabilitation Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It’s also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise consistently ranks among the highest in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We’re honored to be consistently considered among the nation’s best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. Monroe Carell Jr. Children’s Hospital at Vanderbilt ranked as the No. 1 children’s hospital in the southeast in 2024. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose. Join us in Making Health Care Personal.
