STEP Case Manager

General Duties

• Function as an essential member of the Programs Team and Housing Department. Staff and support Housing, Center, and collaborative partner events. Support Housing team with coverage when needed. Participate in staff meetings, planning meetings, committee meetings, and other external collaborative meetings as needed. Collaborate with programs, development, and operations staff, as well as external partners, to maximize the reach of Center programs and advocacy efforts. Stay actively informed about Center and community resources and assist clients with resources and referrals. Maintain healthy boundaries with community members who are experiencing homelessness, substance use disorders, sexual/physical assault, bullying, mental health crisis, and other vulnerabilities. Handle a variety of special projects and other related duties, as assigned.
• Qualifications
• AND
• EXPERIENCE: Knowledge and understanding of the issues, needs, and interests of LGBTQIA2S+ youth, including a thorough understanding of the intersections of race, national origin, and the spectrum of gender and sexual identities. Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in an intersectional environment. Knowledge of trauma-informed and client-centered philosophy and a commitment to maintain strict confidentiality with client and organizational information. Ability to work independently and as part of a team.

Requirements

Passion for the Center’s mission and work to create a region where LGBTQ people thrive and a commitment to follow all policies and procedures of the organization.

Education

Bachelor's degree in social services field; 4 years of youth-focused case management experience may be substituted for formal education.

Experience

• A minimum of 2 years of experience working directly with youth from diverse communities is required. Experience with trauma-informed interventions and working with clients who have experienced trauma is preferred. Proficiency in English is required; Bilingual proficiency in Spanish is preferred.
• Computer/Office
• Equipment
• Skills: Proficiency working with Microsoft Office, particularly Outlook, Word, Excel, PowerPoint, OneDrive, and Teams. database systems, and social media tools. Access to reliable automobile transportation with a valid driver’s license and proof of insurance is required. This position may transport clients in their vehicle for appointments and case management related goals.
• Physical
• Demands: The person in this position may be required to sit or stand for extended periods, maneuver tight storage space, move objects up to 50 pounds, ascend/descend stairs, operate office equipment, open and close filing cabinets and boxes, observe visitors, and communicate messages by telephone. Offer of employment may be contingent on satisfactory results of a criminal history background check. Employees must be legally permitted to work in the United States. The Sacramento LGBT Community Center is a drug free workplace; employees may be subject to a drug test.

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
• Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
• ABOUT THE ORGANIZATION: The Sacramento LGBT Community Center works to create a region where all LGBTQ+ people can thrive.
• We support health and wellness, advocate for equity and justice, and work to uplift a diverse and culturally rich LGBTQ+ community.
• EQUAL OPPORTUNITY: The Sacramento LGBT Community Center is proud to be an equal opportunity employer.
• All individuals, including those of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender or intersex are encouraged to apply.
• The Center maintains a policy of non-discrimination with respect to employees, volunteers, interns, and applicants.
• No aspect of employment will be influenced in any matter by actual or perceived race, color, religion, religious creed, ancestry, sex, age, national origin, marital status, ethnicity, sexual orientation, gender identity and/or expression, physical or mental disability (including HIV or AIDS), medical/mental condition, genetic information, veteran or military status, or any other basis prohibited by statute; nor as to any individuals associating with an individual of any legally protected class.
• TO APPLY: Please submit application materials through our career portal at saccenter.org/careers.
• No phone calls please.
• Posting will remain up until position is filled.