Avenues Recovery
Location
Henrico County, Virginia
Coordinate admissions and transitions for clients entering inpatient detox and residential treatment. Collaborate with the call center, utilization review, and case management teams to secure authorizations and create aftercare plans.
A high school diploma or GED is required, with a preference for at least one year of experience in the treatment industry. Candidates must possess exceptional communication, interpersonal, and observational skills.
Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers offering superior substance use treatment across every level of care. Our unrivaled medical and clinical curriculum has made us a paragon of premier addiction treatment - and led to our unprecedented, explosive growth. Opening ten new locations in the space of less than six years, Avenues continues to blaze trails and set new standards in the world of recovery. If you're a skilled, passionate individual looking to be a part of something bigger than yourself - we warmly invite you to join our team. Help us execute our lifesaving mission, and continue onward and upward! Now Hiring an intake coordinator for our inpatient Detox and Residential treatment facility, opening in Richmond, VA.
What You'll Do Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment Communicate program features, services, and any requested information to those interested in treatment
What We're Looking For High School Diploma or GED required Minimum one year experience in treatment industry preferred Exceptional oral and written communication skills Excellent collaborative and interpersonal skills Keen judgement and acute observational skills
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