The Medical Assistant supports providers with patient care, chart management, and in-office procedures while ensuring a positive patient experience. Responsibilities include managing patient flow, performing screenings, and handling clerical duties such as scheduling and insurance verification.
Requirements summary
Candidates must have a high school diploma and a required CMA, RMA, or ABR-OE certification. A minimum of one year of experience in a public-facing role, preferably in a medical office, is required.
high schoolprofessional certificateCompassionPrioritizationHIPAA ComplianceInterpersonal CommunicationSchedulingPatient CarePatient EducationSterilizationInfection ControlOSHA RegulationsInsurance VerificationMedical Record ManagementSpecimen CollectionClinical ProceduresPatient History CollectionChart Management
Job description
Who We Are
NOMS Healthcare provides a different approach to healthcare.
We are physician owned and physician led, where patient care is top of mind for all employees.
Our goal is to continually improve our scope and depth of service based on the ever-changing needs of our patients.
NOMS is also committed to taking an active role in the betterment of our community, particularly related to healthcare matters affecting our fellow citizens.
We develop and support health care practices recognized for exceeding patient expectations, thereby setting the standard for excellence in Northern Ohio.
This position will require travel between Sandusky, Norwalk, and Clyde.
Company culture is at our core! Our core values are more than just words; they are a way of life! We believe in being patient centered, providing high quality service, teamwork, focusing on the communities we serve, and building trust. Do our values speak to you?
We are rapidly expanding and want you to join our team!
The Challenge (Job Summary)
As a medical assistant, you have the opportunity to live our core values every day by helping our patients in all walks of life, providing high quality care, working with an excellent team, being a trusted resource for our patients and team members, and having an impact in the community through our engagement and volunteer efforts. The medical assistant is responsible for assisting providers with patient care, chart management, scheduling appointments, and assisting with in office procedures; other duties may include assisting the front desk with clerical duties when needed. The ideal candidate must convey a positive image of the medical office.
Your Day to Day & Essential Functions
You are required to comply with all HIPAA and OSHA regulations and policies.
You will fulfill patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
You will fulfill clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information completed and filed appropriately.
Benefits
Dental Insurance
Life Insurance
Vision Insurance
Medical Insurance
Wellness Incentive Program
You will fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
You will fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
Other duties as assigned.
What You Need to Succeed (Competencies, Education)
High School Diploma Required
Graduate of medical assisting program preferred
Certified or Registered Medical Assistant certification required (CMA/ RMA/ ABR-OE)
Minimum of one-year work experience in public contact job. Preferable in a medical office environment
Knowledge of the health care field.
Knowledge of information that must be conveyed to patients and their families.
Skill in performing tasks correctly.
Skill intact and diplomacy in interpersonal interactions.
Skill in understand patient education needs and effectively sharing information with patients and their families.
Skill in identifying equipment problems and correcting or notifying supervisor.
Ability to be flexible and handle changing priorities.
Ability to communicate clearly.
Ability to project a pleasant and professional image.
Ability to plan, prioritize and complete delegated tasks.
Ability to demonstrate compassion and caring for others.
Ability to apply written instructions and standardized work practices.
Ability to establish and maintain effective relationships with physicians, co-workers, patients and patient’s families.
What We Offer: You:
A Wonderful Environment
This position is based in ENT offices in Sandusky, Norwalk, and Clyde. This department has a great team full of positive people, and the opportunity to learn on the job while developing life long skills.
Benefits
NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program.
Competitive Pay
We are proud to be an organization offering competitive pay in the area. Our Human Resources team looks at wages on an annual basis to ensure we are in line with our competitors.
Career Growth & Development Opportunities
We value promoting from within and have leadership and development training program for individuals who want to move up. We are proud to have managers who started as medical receptionists and have worked their way up.
Working Conditions, Physical & Mental Demands
This position works in an environment that is a combination of medical office and exam/procedure room settings. The office is well-lighted, well-ventilated, adequate space. There is the potential for exposure to communicable diseases and other conditions common to medical office setting. The ideal candidate must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. You must be able to lift up to 30 pounds of supplies.
NOMS Healthcare is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.
