Case Manager

Program

• HELP Webster Ave |3300 Webster Ave, Bronx, NY 10467 What You’ll Do If you want to use your Case Management skills to help struggling and vulnerable families, this could be a great opportunity for you. HELP Webster Ave, located in Bronx, New York, is an emergency shelter for asylum-seeking single adults. As a Case Manager, you’ll provide culturally sensitive, trauma-informed intake and assessment for your clients and track their progress in the CARES case management system. You’ll coordinate for and provide service linkages to medical and mental health care, immigration legal services, childcare, school registration and related services, ESL instruction, interpretation and translation services, and more.
• You’re a great fit for this role if you have: Bachelor’s degree in social work or a related field, or equivalent skills and experience. Bilingual fluency in a second language, ideally Spanish/English. Case management experience working with vulnerable people who have experienced significant trauma. Crisis intervention experience. Basic understanding of immigration laws and procedures. Great organizational skills and the ability to learn quickly and problem-solve under pressure. Strong computer skills required, with knowledge of CARES a plus. Compensation Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws. We Have GREAT BENEFITS! Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution. Generous Paid Time Off! 401(k) with Company contribution, even if the employee doesn't contribute. And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. EOE. A Drug-Free Workplace.