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The Admissions Coordinator manages the access point for hospice services by coordinating care between physicians, payors, and patients. They review referrals for compliance with federal and state regulations and organize the logistics for patient admissions.
Requirements summary
Requires a degree from an accredited LVN/LPN program and a valid California LVN license. A minimum of 2 years of nursing experience is required, with prior hospice or homecare experience preferred.
Location: Primarily in-office in Torrance with chances of being in the field as well.
Position Summary
The Admissions coordinator LPN LVN serves as an access point for hospice services by coordinating prescribed services with the physician, payor, patient/caregiver, and provider to ensure that the services are provided in a timely and coordinated fashion. Additionally, the Admissions coordinator LPN LVN reviews patient referrals for appropriateness and compliance with Hospice Conditions of Participation, federal, state and local rules and regulations. Position Specific Responsibilities
Respond to incoming calls from patients, families, physicians, facility staff, and others in the community. Provide general information about home health/hospice services in response to inquiries; direct callers to appropriate resources if seeking services that home health/hospice does not provide.
Take referrals, collecting sufficient information to determine a prospective patient’s appropriateness for hospice, DME requirements and other services to be coordinated at the time of admission.
Arrange the appointments for hospice admission with patients, families, and caregivers while coordinating DME, infusion services, and interpreters as needed.
Collaborate with ministry staff for assignment of appropriate personnel for newly admitting patients.
Document communications in EMR related to referral and admission coordination accurately and timely according to established standards; ensure that the Access Services Department’s data collection needs are met and assist in tracking/collating referral and admission information and statistics.
Work with hospital and extended care facility managers and discharge planners, physician offices, and other referral sources to plan and organize hospice services for patient discharges.
Work closely with insurance verification and authorization employees as needed to investigate and document insurance eligibility and benefits and required authorizations for all referrals. Communicate information to patients/caregivers, physicians, and providers and assists in making alternative arrangements as dictated by insurance coverage and benefits.
Collaborate and seek input from Clinical Managers when patient’s psychosocial and/or spiritual issues indicate that assessment and interventions may be needed quickly following admission.
Consults with Access Services RNs regarding patient eligibility and complex issues with support from department manager as appropriate.
Maintain positive working relationships with referral sources, outside agencies and co-workers; contribute to the identification strategies to improve agency-responsiveness to referral sources.
Contribute to overall home health/hospice team function through effective time management and communication; utilize critical clinical thinking and problem-solving skills to address team issues.
Benefits
Medical
Dental
Vision
401k
Tuition Reimbursement
Flexible Time Off
Wellness Programs
Responsible for maintaining awareness of professional Scope of Practice.
Adhere to PSCS and other Providence policies and procedures, and applicable regulations.
Participate in Continuous Quality Improvement activities, identify related issues and implement recommended changes as appropriate. Education and/or Experience Required - Degree from an accredited Licensed Practical/Vocational Nurse program. Required - 2 years Nursing experience. Preferred - Prior Hospice, Homecare, Long Term Care, medical/surgical, and/or oncology experience. Certifications, Licenses, and Registrations Required upon hire: California LVN (Vendor Managed) Required upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation range: $34.70 - $53.86 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Compassus offers a comprehensive benefits package including, Medical, Dental, Vision, 401k and much more. #LI-BL1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage
Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
Career Development: Access leadership pathways, mentorship, and personalized professional development.
Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive. Compassus provides a continuum of integrated home-based services including home health, home infusion, palliative and hospice care. Thousands of teammates and hundreds of access points nationwide provide high-quality care and manage patients’ advanced illnesses in partnership with health systems and long-term care partners. The Compassus Care for who I am culture reflects its unique care delivery model, which focuses on each person as an individual as well as a patient, to improve their quality of life in a meaningful way. Learn more at compassus.com or follow @Compassus on Facebook, LinkedIn, Instagram or Twitter.
