Housing Case Manager (OMH/HUD)

Description We Are Hiring!

Position Title

Housing Case Manager Salary: $21.50 an hour Schedule: Full Time. 37.5 Hours a week Location: Church street, Elmira, NY

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of Chemung and Schuyler Counties has offices in Elmira and Watkins Glen and is rooted in a deeply held belief in the dignity of all people. We work to reduce poverty, promote wellness and self-sufficiency, and advocate for social justice.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

General Description Under the supervision of the Senior Housing Supervisor (SHS) the Housing Case Manager’s (HCM) core function is the coordination of care for resident services. The HCM will provide; education (teaching knowledge and skills), support (recognizing successes and assisting with challenges) and accountability (ensuring that all individuals are receiving the services they need and the program is in compliance with all contractual and regulatory obligations). The HCM will provide direct services to residents; prepare assessments; develop and implement individual service plans; assist residents in achieving goals; facilitate groups and activities; teach and/or assist residents in developing ADA skills, communication and self-advocacy skills, facilitate resident involvement and community activities; make referrals to community-based services; assist in accessing and maintaining entitlements/benefits; advocate for needed services; assist residents in meeting the obligations of tenancy.

Essential

Duties and Responsibilities

Meets regularly with the Senior Housing Supervisor (SHS) for a review of file documentation. The HCM is responsible for files documentation in accordance with funding regulations, agency policy, procedure, or business practice Participates in agency orientation of program operations, policy, procedure, goals and objectives Facilitates the integration of the residents into the community, using community-based services whenever possible Maintains accurate case file records and reports based on the requirements of each funding source/program Is responsible for the documentation, development, and/or implementation of the following: assessments, service plan goals, service plan reviews, utilization reviews, hospitalizations, discharge planning, progress notes, and income in accordance with each residential housing program, insuring that the completion of these documents is in accordance with agency policy, procedure, or business practice. Documentation includes both written and data entry as required Submits resident files to the SHS within 28-days of an admission for a complete file audit and review, ensuring compliance with program regulations, policy, procedure, or business practice Is responsible for the renewal of file documents with expiration dates that include; Release of Information (ROI) and/or Consents to Release Information, Physician Authorization’s, Housing Quality Inspection packets, Tenant Calculation Worksheets, Income Verification Ensures that licensed apartments are maintained at standards established for apartment recertification; reporting the need for household furniture/supply replacement or property maintenance in accordance with agency policy, procedure, or business practice Ensures resident fees related to rent and phone bills are paid in a timely manner and in accordance with agency policy, procedure, or business practice. The HCM will assist as appropriate with delinquency issues Assists, as needed, residents in complying with treatment/service providers, ensuring that there is no lapse in service/funding Serves as an advocate/mediator for residents experiencing difficulties with landlord/tenant disputes or provider, employment, funding related issues Acts as a resource and assist residents transitioning from the program to a more/less restrictive level of care, ensuring a continuity of care with providers and funding streams Serves as a resource to ensure that the resident has access to services and to ensure that the rights and confidentiality of the resident are not overlooked or denied Conducts routine housing inspections to see how residents are doing and to identify those who need help. Communicates concerns with the SHS and work with the resident to maintain their unit or assist them to access homemaker or other needed services. Intervention should be timely The HCM is required to attend staff meetings, treatment team / provider meetings, and staff development/training seminars in accordance with agency policy, procedure, or business practice Conducts housing-related screening, client intake and assessments to assess the need for services/supports and to ensure that all documentation is complete Ensures that all program criteria and eligibility are met in accordance with established regulations/guidelines/procedures Assesses, advocates, and provides linkages to community-based services to individuals Processes Catholic Charities residential housing admissions in accordance with established procedures. Developing relationships with area landlords in order to facilitate recipient placement Assist recipient with the housing search process, including (as needed), helping recipients identify suitable housing options, accompanying recipients to view units, advocating for recipients with landlords, and assisting recipients with paperwork Completes other duties as assigned.