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The Case Manager provides essential assistance to the homeless population in the Coachella Valley to improve their standard of living and self-sufficiency. Responsibilities include conducting field assessments, developing care plans, and coordinating community services while spending 80-90% of the time in the field.
Requirements summary
Candidates should have a bachelor's degree in Sociology, Psychology, or a related field and preferably 2+ years of case management experience. A valid CA driver's license, reliable vehicle, and the ability to travel extensively within the Inland Empire are required.
The Case Manager delivers assistance crucial to enhancing/improving a client’s standard of living, emotional health, physical health, spiritual health, and community health. The Case Manager strives to remove barriers that are impeding upon a person’s level of self-sufficiency, including financial challenges, mental health and medical issues, basic need insecurity, and lack of support system/community.
The position is primarily case management for the homeless population in the Coachella Valley. The case manager will start off each morning in Palm Desert picking up a company vehicle and sometimes traveling 1-2 hours to pick up clients and guide the client through mainstream benefits. This position requires traveling 80-90 % of the time with only about 10% of office work.
Responsibilities
This position spends 80 – 90% of the time in the field working in the Coachella Valley area
Assess displaced client and family needs out in the field
Develop comprehensive care plans for families to become self-sufficient
Coordinates needed services
Develop links with a continuum of services and agendas
Maintains up-to-date client records
Provides crisis and/or short-term counseling
Provides information and referral to community and staff
Engages in outreach activities
Ensure compliance with all Department of Housing and Urban Development policies
Assist in the relocation of clients as needed
Assist in food distribution as needed
Skills/Experience/Abilities That Are a Must-Have
2+ years’ experience providing case management services preferred
Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience
Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
This job requires 80 – 90% travel around Inland Empire
Ability to pass a pre-employment drug test
Knowledge of and experience with motivational interviewing preferred
Benefits
Life Insurance
Paid Holidays
Sick Leave
Paid Vacation Time
Healthcare Coverage
Wellness Days
401(k) Contributions
Strong crisis intervention and honed assessment skills, including high risk issues
Extensive knowledge of Inland Empire community resources
Ability to work independently as well as in a team
Capacity to form professional relationships with clients and maintain appropriate boundaries
Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
Good to excellent spelling, grammar and written communication skills
Excellent telephone and oral communication skills
Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
Ability to write well (e.g., memos, reports, e-mails, agendas, minutes)
Ability to analyze data
Ability to deal with problems involving several variables
Proficiency in Word, Excel and Outlook
Ability to write clear concise e-mails
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.
As a routine part of work, employees will generally be required to use their hands to manipulate, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; and talk and hear.
Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The table on the next page provides additional details of certain physical demands of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Position Title: Outreach Case Manager, Palm Desert
Organization: Jewish Family Service of San Diego
Department: Desert Programs
Position Type
Full-Time (37.5+ hours/week), Non-Exempt
Work Setting: Fully Onsite
Reports To: Outreach Supervisor
Pay Range
$22.04-$23.84/hour
Total Compensation
In addition to standard pay, compensation for this position includes
Comprehensive, low-cost healthcare coverage for employees
Generous employer 401(k) contributions
Employer-covered life insurance
Time Away from Work
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
Paid vacation time and sick leave
15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
2 Wellness Days to be taken any time during the year to support employees’ mental wellness
About Jewish Family Service of San Diego Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community.
For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving.
At Jewish Family Service, we believe our employees are the backbone of our Agency.
We strive to ensure that each employee is treated with dignity and respect.
Our goal is your success.
Come work at JFS and be our partner in Moving Forward Together.
To learn more about JFS, please visit jfssd.org.
*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
