Resource Case Manager (Lydia House) Join the Open Door Mission's team of dedicated staff who are committed to full-time Christian ministry and breaking the cycle of homelessness and poverty! ABOUT THIS POSITION This position manages a caseload of emergency services guests. They work to make sure each guest can meet their basic needs such as housing, identification, and childcare, connecting guests to community organizations and partners as needed.
Responsibilities
- A full job description will be provided for review during the interview process.
- Provide case management services to Lydia House emergency services guests.
- Maintain excellent documentation regarding caseload.
- Develop and enhance job related relationships with individuals and agencies.
- Connect guests to applicable agencies and programs according to their specific circumstances and needs.
- Set goals with guests and hold them accountable to working toward them.
- Provide emergency crisis counseling, problem solving, and de-escalation when necessary.
- Minimum requirements
- Relevant Education in the human services or related field.
- Must be a team player, and have an excellent communication and interpersonal skills.
- Proficient with Google G-suite and general computer operations.
- Ability to share the gospel and make disciples.
- You have a visible relationship with Christ.
- An ideal candidate would have...
- Bachelor of Social Work (BSW)
- At least two years of case management experience
- Experience case managing in a social service organization.
- Perks & available benefits
- 401(K) plan with a 2% company contribution and 4% company match
- Health Insurance option
- Health Savings Account with employer contribution
- Flexible Spending Account
- Complimentary Life Insurance, Accidental Death/Dismemberment Insurance, and long-term disability.
- PTO and paid Sick leave
- 11 Paid Holidays
- RightNow Media Membership
- Christ-centered staff culture
- On-campus cafeteria with complimentary meals
- On-campus exercise rooms
DETAILS • Job Type
- Full Time
- Pay
- Range: $17.00 - $23.00 per hour
- Pay
- Frequency: Bi-Weekly
- Work
- Location: Lydia House
- ABOUT OPEN DOOR MISSION Open Door Mission is a Gospel Rescue Mission founded in 1954 committed to breaking the cycle of homelessness and poverty. Each day, Open Door Mission’s campus offers 917 safe, shelter beds to people experiencing homelessness, serves over 4,747 nutritious meals to feed the hungry, and provides homeless preventive resources to more than 1,000 people living in poverty to empower them to remain in their own homes. At Open Door Mission, we believe in coming alongside people experiencing homelessness and poverty, empathizing with their situation and speaking truth into their lives—that they are worthy, valued and created in the image of God. It’s our passion, our calling. And we’ve been doing it since 1954. Our Impact in 2024:
- Provided 195,125 nights of safe shelter.
- Served 2.0 million nutritious meals to feed the hungry.
- Empowered 33,123 individuals to remain in their own homes and preventing homelessness.
- Celebrated 77 graduates from life-changing programs.
- Helped 311 individuals achieve stable housing.
- Provided a Learning Center and Tutoring Lab for 94 children.
- Assisted 404 men and women in finding employment.
Apply today to join the team that's inspiring HOPE for lasting change in our community!
