Medical Office Assistant

Description If your application is selected, one of our hiring managers will reach out to you for an interview.

• Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks.
• Responsible for appointment scheduling and chart management.
• Provides information to patients so they may fully utilize and benefit from the clinic services.
• Conveys a positive image of clinic.
• May be assigned to specific medical specialty (e.g., podiatry) to help with patient care related to that specialty.

Essential functions

• Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information. Drug testing, phlebotomy, and OSHA compliance as assigned by the office.
• Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; charge entry; managing documents and ensuring information is completed and filed appropriately.
• Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
• Fulfills organization responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly. Cross train in order to provide coverage for other employees as needed. Other responsibilities and duties as assigned.

Requirements

EDUCATION: High school diploma, some college preferred. MOA diploma preferred.