The Medical Assistant performs clinical and administrative duties, including preparing patients for exams, recording vital signs, and assisting providers with medical procedures. They are also responsible for managing patient flow, documenting in the EHR, and maintaining sterile treatment rooms.
Requirements summary
Candidates should ideally be a Certified/Licensed MA, CNA, EMT, or LPN, with an associate degree in healthcare preferred. One to two years of clinical experience and CPR certification are required.
associate degreeprofessional certificateCustomer ServicePatient CareVital Signs RecordingMedical History TakingPhlebotomyPatient EducationSterile Field MaintenanceInjectionsEHR DocumentationPrescription ProcessingLaboratory Specimen CollectionClinical Workflow Management
Job description
The Medical Assistant (MA) performs clinical duties and some administrative function under the direction of medical group providers to include preparing patients for examination, taking and recording vital signs, patient histories, and assisting with various procedures.
Supports the Mission of Frederick Health and complies with the Standards of Behavior.
Required
Knowledge, Skills and Abilities
Clinical – Patient Care Activities
Escorts patients to examination room within a timely fashion to maintain patient flow
Interviews patients to obtain medical information and records history in medical record to include patient medications and allergies
Obtains and records vital signs in the EHR and notifies physician/midlevel of any concerns
Records all medications and laboratory results in the EHR.
Updates information with each visit.
Educate patients and families on treatment procedures, medications, and other physician instructions.
Assists physicians during examinations, routine medical procedures and complex medical procedures.
Prepares for procedure according to physician preference.
Establishes and maintains a sterile field.
Performs minor medical procedures such as dressing changes, phlebotomy, and gives injections.
Able to remove staples, sutures and drains when requested by physician.
Has knowledge of the necessary equipment and procedures to support physician in caring for patient based on specific practice needs.
Collects laboratory specimens and prepares them for testing
Documents in the EHR in a complete, clear, accurate, and legible manner
Processes prescription refills as instructed by the physician or physician extender, provides prescription information to pharmacies, and accurately records prescription information in the EHR and utilizes eRX
Appropriately directs calls, takes accurate messages or responds to call by utilizing medical knowledge of policies, procedures and practices.
Ensures prompt responses to phone messages and follows up with patient.
Communicates urgent concerns and resolution on issue in the EHR.
Benefits
Dental Insurance
Employee Assistance Program
Life Insurance
Paid Time Off
Health Insurance
Vision Insurance
Long-Term Disability
Employer Match
Educational Assistance Program
403B Retirement Plan
Financial Planning Sessions
Short-Term Income Replacement
Reviews all medical tests and results for abnormalities, immediately notifies providers when indicated and accurately files them in the EHR.
Operations
Prepares treatment rooms, keeping rooms neat and clean and stocked
Practices proper disposal of contaminated instruments and materials
Maintains and stocks supplies in examination and procedure rooms
Ensures all supplies are within date of expiration
Ensures all medical equipment is in proper working order by responsible inspecting party
Cleans and sterilizes equipment
Assists with orientation of new staff to practice, policies and procedures
Quality/Service
Understands quality/service measures and goals relating to staff and provider performance in order to support improvement efforts
Assists with translating population health and quality program requirements into operational workflows
Participates with site personnel to insure all quality/service measures are achieved.
Performs patient care in a systematic approach to ensure continuity of care with emphasis on the patient centered medical neighborhoods and the importance of primary care
Assists in managing patient experience concerns, engages in customer service initiatives.
Complies with organizational quality control standards
Participates in department performance improvement activities, developing strategies for improved patient care.
Adheres to and enforces organizational infection control standards.
Other Duties as assigned
Supports Leadership with day-to-day operations
Minimum Education, Training, and Experience Required
Certified/Licensed MA preferred, CNA, EMT or LPN - Associates degree or higher in healthcare preferred.
One - Two years of experience in medical practice or clinical setting
CPR Certification
Computer skills preferably to include knowledge of EMR, MS Office applications, with knowledge of organization EMR preferred.
Ability to work independently, as well as in a team based environment
Caring for you as you care for the CommUNITY Frederick Health offers a comprehensive and affordable benefits package.
Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs.
Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees.
Frederick Health offers a robust Paid Time Off program for eligible employees.
Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees.
All employees have access to free financial planning sessions.
We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.
Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.
