Job detail

Intake counselor, masters

UHS

#Customer Service #BLS #Mental Health #Social Work #First Aid #Licensure #Handle with Care #Admissions #Prior Authorization #Intake Counselor

Quick overview

The Intake Clinician is responsible for completing psychiatric assessments and applying admission criteria to determine the most appropriate level of care for individuals seeking services. Key duties include receiving referral calls, documenting information, scheduling assessments, processing external referrals, and assisting with patient admissions.

Requirements summary

A Master's Degree in social work, mental health, or a related field is required, along with a minimum of two years of experience in a social work or mental health setting. Candidates must possess Agency Affiliated licensure and the Mental Health Professional designation.

postgraduate degreeCommunicationCustomer ServiceDocumentationSchedulingEmergency ResponseReferral ProcessingBenefit VerificationData MaintenancePsychiatric AssessmentAdmission Criteria DeterminationLevel of Care DeterminationPrior AuthorizationVerbal De-EscalationSuicide Risk Assessment

Job description

Responsibilities

Reports to

Director of Admissions SUMMARY STATEMENT & PURPOSE The Intake Clinician is responsible for completing psychiatric assessments and utilizing admission criteria to determine the most appropriate level of care for individuals seeking services at Inland Northwest Behavioral Health Hospital. All employees are expected to be pleasant, respectful, and courteous in all interactions with patients, families, staff, and visitors of the Hospital, as well as being a positive representative of INBH at all times.

Minimum Qualifications

Master’s Degree in social work, mental health or a related field. A minimum of two (2) years of experience in social work or a mental health setting. Agency Affiliated licensure Mental Health Professional designation BLS, First Aid, Assessing and Managing Suicide Risk (AMSR), Handle with Care, and Verbal De-Escalation certifications (provided by INBH).

Preferred Qualifications: Washington State Associate Social Work or Associate Mental Health Counselor license, or higher

Qualifications

SPECIFIC PERFORMANCE RESPONSIBILITIES All functions are essential functions unless otherwise noted.
The job functions of this position are not limited to the duties listed below.
Receive referral calls, obtain and document demographic and presenting problem information, and schedule assessment appointments in a timely manner.
Complete psychiatric assessments as required.
Process all requests for information and external referrals.
Provide customary and requested information to referral sources.
Assist with arranging for the admission of patients, including notifying the business office, verifying benefit coverage, initiating calls to physicians/licensed practitioners as required, entering necessary information into computer tracking system, notifying program staff, distributing records to all necessary staff and initiating the prior authorization process..
Assist in determining what releases of information are required and process releases according to policy.
Assist in obtaining the appropriate patient documents and records.
Maintain assessment and referral statistics and other data as assigned, including EMTALA log, pending admissions file, Midas/MS4 statistics and reports.