Job detail

Lab Representative- Lab General- PRN

UF Health

#Customer Service #Troubleshooting #Phlebotomy #Detail Oriented #Billing #Registration #Specimen Processing #Laboratory Information System #Decision Making

Quick overview

This role involves performing diverse laboratory functions including registration, phlebotomy, specimen processing, and clerical duties to ensure accurate collection, accessioning, and preparation of laboratory specimens. Responsibilities also include operating the automated line, handling specimen drop-offs, answering calls, and preparing specimens for reference labs.

Requirements summary

A High School Diploma or GED is required, though a certification from a medical assistant, military medical, or laboratory assistant program is preferred. Candidates must possess strong customer interaction skills, computer data entry knowledge, good telephone communication, and basic laboratory technique understanding for specimen handling.

high schoolprofessional certificateTroubleshootingCustomer ServicePrioritizationDetail OrientedPhlebotomyData EntrySpecimen PreparationDecision MakingBillingRegistrationClerical DutiesSpecimen ProcessingLaboratory TechniquesTelephone CommunicationAccessioningAutomated Line Operation

Job description

Overview

Performs various laboratory functions that include full and contract registration, phlebotomy, specimen processing and clerical duties that ensure proper registration, billing, collection, accessioning and preparation of laboratory specimen.
Loads specimens onto Automated Line and trouble shoots when alarms are active.
Accepts and prioritizes specimens that arrive at specimen drop off.
Answers incoming telephone calls and practices excellent customer service.
Works the follow up lists for the department and maintains logs as necessary.
Prepares specimens for reference labs and works send out bench when assigned.
May be required to work from various locations (Pavilion, North Campus or Emerson) or float between various lab departments, as needed, based on the department needs and within the scope of practice.

Qualifications

Required Education

High School Diploma or GED.
Preferred
Education: Certification from medical assistant program, military medical or laboratory assistant program.
Necessary
Skills: 1. Ability to professionally and courteously interact with internal and external laboratory customers. 2. Requires knowledge of computer data entry. 3. Must possess good telephone communication skills. 4. Basic knowledge of laboratory techniques in specimen handling. 5. Ability to prioritize tasks and organize workflow. 6. Requires good decision-making skills. 7. Must be detail oriented. 8. Must be able to handle stressful situations in a professional manner.
Required
Experience: Less than one year healthcare environment experience
Preferred
Experience: Phlebotomy with specific experience in hospital and geriatric environment. Specimen processing. Experience using a Laboratory Information system for accessioning and specimen tracking. Registration and disposition of patients.
Age of
Patients
Served: All Age Groups.
Required
Licensure/Certifications:
N/A
Preferred
Licensure/Certifications: N/A