Patient Advocate / Floater - East Florida

Job Title

• Patient
• Advocate /Floater
• Location: East Florida

Job Description

Canaide is currently seeking a highly professional Patient Advocate / Floater in East Florida. He/She will act as the initial contact person to pursue the application processes of the various programs including but not limited to completing the application, following up to obtain all necessary documentation, & maintaining ongoing communication with the patient/guarantors, case managers and or doctors.

Responsibilities

Will travel to various locations within East Florida area including

Palm Coast, Daytona Beach, New Smyrna Beach, Deland, Orange City, and Waterman Visit patients in the hospital & bedside to pre-screen for qualifying criteria of various Federal & State Medicaid/Social Security Administration (SSA) & County / HCRA programs Maintaining ongoing communication with various agencies throughout the application process Documentation/other paperwork as well as computerized record keeping Assess cases appropriately & utilize the most appropriate community resources to provide efficient client services Prepare clear & concise reports, correspondence & other written materials Use initiative & independent judgment within established procedural guidelines, organize own work, set priorities, & meet critical deadlines Establish & maintain effective working relationships with those contacted in the course of work Communicate exceptionally well orally, in writing, & over the telephone Process high volumes of cases within a specified amount of time as determined by the Client, State of Florida and the Management Team

Educational Requirement

• High
• School
• Diploma or
• GED
• Required
• Experience: 1 to 3 years of experience

Requirement Knowledge

Principles & practices of social work & case management techniques used in the Medicaid program Federal regulations & state laws applicable to the Medicaid program Advanced interviewing skills Computer applications including proficiency in Microsoft Access, Outlook, Excel, & Word Record keeping principles & practices including spelling, grammar, & punctuation Techniques for dealing with a variety of individuals from various socioeconomic, ethnic & cultural backgrounds Programs & eligibility requirements for the Social Security Administration, State Medicaid, County Social Services, & other relevant programs