Hackensack Meridian Health
Location
Hackensack, New Jersey
Salary
$24 / HOUR
Community Health Workers provide social support, navigation, and advocacy to high-risk, low-income patients to help them achieve health goals by addressing real-life issues affecting their well-being. Responsibilities include initiating contact, conducting screenings, providing visits, following up weekly, and meeting enrollment targets.
Required qualifications include a Bachelor's degree in a health-related field or 3+ years of experience in health or hospitality with a High School diploma/GED, along with experience accessing New Jersey social service resources and proficiency in MS Word/Google Suite and data entry. A valid driver's license and reliable transportation are mandatory.
A day in the life of a Community Health Workers (CHWs) at Hackensack Meridian Health includes: Initiate contact with eligible patients telephonically and/or in person. Conduct a social needs screening and document in the Electronic Medical Record (Epic). Provide telephonic, in-home, or community-based visits to assist patients with their social and health-related needs. Conduct weekly follow ups with patients via their preferred method of communication (telephonic, home or in community setting). Meet weekly, monthly, and annual patient/member enrollment targets as set by the department. Advocate for patients by motivating them to meet their health-related goals, connecting them to resources in the community that can address social determinants of health needs and educating them on how to navigate them. Collaborate with care teams and community-based organization stakeholders to address patient needs. Assist patients in filling out applications for community-based programs, organizing patient's paperwork and ensuring patients are connected to their medical care team. Prepare reports and documents as needed or requested. Attend regular team and one on one departmental meetings. Able to work effectively in a hybrid model setting (office, hospital/clinical, community and home) as required based on departmental needs. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior.
Qualifications: Education,
Required: Bachelor's degree in health related field or 3+ years experience in health or hospitality field with a High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. Experience with accessing social service resources available for New Jersey. Must be proficient in MS Word/Google Suite and computer data entry. Excellent oral and written communication skills. Ability to carry out written and oral instructions. Ability to receive and address feedback. Ability to exercise judgment in the application of professional services. Comfortable with telephonic outreach, home visits and outreach in the community. Education,
Preferred: Prior experience as an outreach worker or related title. Excellent time management skills. Bilingual/Multilingual with ability to pass language fluency test. Licenses and Certifications Required: Valid driver's license and reliable transportation. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Minimum rate of $24.40 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
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