Provides administrative and operational support to the Alzheimer's Disease Research Center, splitting time between administrative and clinical cores. Key tasks include managing patient appointments, maintaining research logs, and supporting regulatory and financial processes.
Requirements summary
Requires two years of experience in a research setting with a preference for an associate's degree. Candidates must be proficient in Microsoft 365 and have knowledge of GCP and FDA research regulations.
associate degreeWritten CommunicationOrganizationRegulatory ComplianceData EntryElectronic Medical RecordsMicrosoft 365Patient SchedulingGCP GuidelinesIRB SubmissionFinancial ProcessingLaboratory Sample HandlingFDA Research Regulations
Job description
Department
38923
Wake
Forest
University
Health
Sciences -
Gerontology
Status:
Full time
Benefits
Eligible:
Yes
Hours
Per
Week: 40
Schedule
Details/Additional
Information: Full-time, 8-5 M-F Pay Range $21.85 - $32.80 JOB SUMMARY Schedules and verifies patient appointments. Answers telephone calls, prepares and packs laboratory samples to be shipped. Completes reports and maintains research correspondence and enrollment logs. Key responsibilities of this position include maintaining and updating records for the brain donation study, processing invoices, managing supply requests, and supporting the administrative core of the P30. These tasks require a high degree of accuracy, consistency, and organization, as they directly contribute to regulatory compliance, financial stewardship, and effective study management. This position is a shared role that will provide essential administrative and operational support to the Alzheimer's Disease Research Center. Responsibilities will span both the Administrative (25%) and Clinical Cores (75%). Key functions will include managing communications, coordinating events and meetings, supporting financial and vendor processes, maintaining documentation for grants and reporting, and assisting with travel, reimbursements, and regulatory tasks. Success in this role requires strong organizational skills, attention to detail, proficiency with Microsoft 365 and enterprise systems, excellent written communication, and the ability to manage multiple tasks in a fast-paced clinical research environment. EDUCATION/EXPERIENCE Two years' experience in a research setting. Associate's degree preferred. ESSENTIAL FUNCTIONS 1. Assists with preparation and submission of applications, updates and other documents to local and central IRBs (Institutional Review Boards). 2. Submits documents to sponsors as requested by Investigators, supervisor and Clinical Research Coordinators. 3. Prepares source document packets with attention to detail as requested by Clinical Research Coordinators. Maintains an organized and accurate filing system. Assists with storage preparation of closed studies. 4. Enters data into sponsor specific EDC systems for multiple clinical trials. May also assist with data entry on paper CRFs as requested by Clinical Research Coordinators. 5. Extracts patient information from electronic medical records and/or paper medical records for submission to Clinical Research Coordinators as requested. 6. Contacts potential/current research participants regarding appointments, clinical trial opportunities, etc. as requested by Clinical Research Coordinators. 7. Prepares for and participates in monitoring visits, sponsor and FDA audits as assigned by supervisor. 8. Collaborates with outside facilities to obtain medical records and patients referrals. 9. Distributes incoming mail/packages, prepares and coordinates mailings and shipments as requested. Assists with putting away of shipments as requested by Clinical Research Coordinators. 10. Answers phones, record messages, and direct calls appropriately and professionally. Submits enrollment and other logs to sponsors on designated days. Maintains site master files for all studies-includes filing correspondences, updating CVs, licenses, etc. 11. Greets and checks-in patients. Assists with scheduling and entering appointments. 12. Maintains and orders adequate office supplies. Assures patient restrooms, snack and waiting areas are clean and properly stocked with needed items. Records room, refrigerator and freezer temperatures onto logs. 13. Attends relevant professional meetings. 14. Performs other tasks as delegated by supervisor and/or Investigators. SKILLS/QUALIFICATIONS Knowledge of English grammar, spelling and punctuation Knowledge of wide variety of disease processes and medications Knowledge of phlebotomy and the handling of specimens Knowledge of computer systems and applications specifically Excel software Knowledge of common safety hazards and universal precautions to establish a safe work environment Knowledge of organizational policies, procedures and protocols Knowledge of GCP guidelines Knowledge of FDA Research Regulations WORK ENVIRONMENT Combination of medical office and exam/procedure room settings Well-lighted, well-ventilated, and adequate space Frequent exposure to diseases, medicinal preparations and other conditions common to a clinic environment
Benefits
Dental Insurance
Life Insurance
Paid Parental Leave
Paid Time Off
Vision Insurance
Medical Insurance
Short-Term Disability
Long-Term Disability
Flexible Spending Accounts
Adoption Assistance
Educational Assistance Program
Retirement Plans With Employer Match
Our
Commitment to
You:
Advocate
Health offers a comprehensive suite of
Total
Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs
Educational
Assistance
Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.
Combined,
Advocate and
Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care
